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Business continuity is fundamental to ensuring Softcat can maintain critical operations, protect people and assets, minimise disruption, and comply with regulatory requirements during a business continuity event. This function plays a key role in building organisational resilience and enabling the business to adapt and recover swiftly from unexpected challenges. Working closely with critical business areas, the BC lead will ensure Softcat is prepared for operational disruption and ensure we maintain ISO 22301 certification. As we continue to grow and mature, we are excited to expand our business continuity team with someone eager to drive meaningful improvements, gain exposure across the organisation, and develop their skills in a dynamic and supportive environment.
Job Responsibility:
Lead the development and improvement of Softcat's Business Continuity Management System (BCMS), ensuring compliance with ISO 22301
Conduct and update risk assessments and business impact analyses (BIA)
Develop, maintain, and test business continuity and recovery plans
Coordinate and document exercises, simulations, and post-incident reviews
Manage business continuity documentation and evidence for audits
Requirements:
Minimum 5 years' hands-on experience in business continuity, including business impact analysis (BIA), risk assessment, plan development, and scenario testing
In-depth knowledge of ISO 22301 and experience maintaining or auditing a Business Continuity Management System (BCMS)
ISO 22301 internal auditor certification preferred
Strong analytical and problem-solving skills, with the ability to assess risks, develop strategies, and drive continuous improvement
Proven ability to engage, influence, and educate stakeholders at all levels, fostering a culture of resilience across the organisation
Experience assessing and monitoring the continuity capabilities of critical suppliers and partners
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