Business Consultant Job at NEC Software Solutions

Job Description

We are recruiting a Business Consultant to join our established Revenues and Benefits, and Central Government Consultancy (RBCG) Team. We require a Business Consultant with a background in Housing Benefit and Council Tax Reduction (CTR). The Consultancy team comprises consultants with specialist knowledge of NEC Revenues & Benefits products, Data Migration Services, Systems Integration and Interfaces. The successful candidate will bring their skills and experience in one or more of the NEC’s products or services to extend the capabilities of the team and will be keen to both share and extend their own knowledge within the team. This is home based remote role requiring fairly frequent travel around the UK, on average you would stay away around 5 nights per month so you must be happy with the travel element of the role.

Job Responsibility

Provide consultancy and training on NEC Products and Service Implementations in your area of expertise
Deliver consultancy/training on-site and remotely via Webinar / Screen share facilities
Carry out presentations / demonstrations for delegates depending on facilities available, as and when required
Contribute to the development of new consultancy offerings for newly developed software / services
Make recommendations relating to best use of NEC software in line with the client’s business needs
Ensure all consultancy and training is delivered effectively and achieves positive customer feedback
Ensure customer satisfaction with the products and services feeding back any issues into the consultancy group and other internal stakeholders
Assist with product development including attending user groups and creation of user guides
Deliver quality seminars to large customer groups
Progress and update knowledge of relevant legislation and NEC products and services
Extend your own and other consultancy team members capacity to deliver consultancy through internal training and mentoring
Provide the flexibility to support management decisions as and when workloads and priorities require that you work for periods in related areas such as product management, business analysis, testing or support within the NEC business

Requirements

Expertise and extensive up-to-date knowledge in Benefits (CTR/CTS and/or Housing Benefits)
Excellent communication skills, both written and verbal
Ability to problem solve in demanding circumstances
Ability to work on own or part of a team and on multiple projects in parallel
UK Driving license and willing to work away from home as required

Nice to have

Expertise and extensive up-to-date knowledge in NEC products or Services
Integration / Interfaces (with NEC R&B products)
Experience of working with customers and / or external agencies
Experience of delivering training and / or seminars
Experience of working on a Revenues and Benefits migration project

What we offer

Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost)
25 days paid holiday with the option to buy/sell
4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost)
A Group Pension Plan with fantastic employer contributions up to a maximum of 8.5%
A selection of flexible benefits to suit your individual needs
All colleagues get free access to LinkedIn Learning. Over 15000 courses covering a huge breadth of subjects

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Business Consultant

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