Business Consultant

• Delivering value to Bloomreach’s clients through the deployment and use of the Engagement Platform
• Supporting clients in the implementation phase with business requirements gathering, preparation of the data structure, data migration process and automated programmes deployment
• Being a key advisor for clients regarding e -commerce, analytics, data management, digital marketing, marketing automation and emailing + mobile technologies
• Building strong relationships with clients by bringing continuous improvement to their business, maximising utilization of the platform and improving their KPIs/ROI
• In collaboration with Customer Success Manager, responsible for developing business strategy and a roadmap with clients as well as aligning with them on relevant business goals and critical metrics
• Becoming an expert in chosen part of the platform in order to lead and advise clients and internal stakeholders in a given topic of expertise
• Playing a pivotal role in clients’ onboarding, platform adoption and product features utilization
• Collaborating with various internal teams to build services focused around the product and contribute for internal process improvement

• Ideally 2-3 years of experience in a consulting role within a SaaS environment
• Working knowledge of at least one of the Bloomreach Engagement platform features is preferred
• Experience in the following sectors/fields: online analytics, performance marketing, marketing automation, data science, A/B testing, personalisation, campaign optimisation, customer lifetime value, e-mailing automation, reactivation, attribution modelling, prediction, product recommendations, e-commerce
• Knowledge of ecommerce business and business trends, and the ability to understand clients’ business models and adapt consulting approach accordingly
• Excellent consulting skills: clear written and verbal communication, presentation skills, confidence in dealing with business users and stakeholders at all levels of seniority, exceptional organizational skills, proactive problem solving skills
• Ability to handle difficult situations in a proactive, goal-oriented, and highly professional way
• Proactively maintain the highest level of expertise by deepening your knowledge of the Bloomreach Engagement platform and solutions through internally and externally available learning opportunities, as well as self-study
• Native or professional fluency in English

Native or professional fluency of German, Dutch or any nordic languages is a plus

• Restricted stock units
• A great deal of freedom and trust
• Flexible working hours
• Virtual-first work with several Bloomreach Hubs available across three continents
• Company events
• 5 paid days off to volunteer
• People Development Program
• Communication coach
• Leader Development Program
• $1,500 professional education budget on an annual basis
• Employee Assistance Program
• Subscription to Calm - sleep and meditation app
• ‘DisConnect’ days
• Sports, yoga, and meditation opportunities
• Extended parental leave up to 26 calendar weeks for Primary Caregivers
• Company performance bonus
• Employee referral bonus of up to $3,000
• Reward & celebrate work anniversaries