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Vodafone Logo Vodafone · IT - Software Development

Business Consultant

India, Pune · Job Posted March 18, 2026
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Job Description

We are seeking a proactive and strategically minded AI Business Analyst to join our TOBi Central Library team. This role focuses on enabling scalable, high-quality conversational AI experiences across Vodafone Markets. You will act as a key connector between the Product Owner, technical teams, and business stakeholders, ensuring that AI product development aligns with organisational goals and delivers measurable value.

Job Responsibility

  • Partner with the Product Owner to define and refine product requirements aligned with business goals and user needs
  • Support the full AI product development lifecycle, from discovery and requirements gathering to testing and deployment
  • Facilitate stakeholder engagement across Vodafone Markets, ensuring clear communication and alignment
  • Analyse and document business processes, user journeys, and system interactions to inform product decisions
  • Translate complex technical concepts into business-friendly language and vice versa
  • Evaluate and articulate the business value of proposed features and enhancements
  • Assist in backlog grooming, sprint planning, and prioritisation activities in collaboration with the development squad

Requirements

  • Proven experience as a Business Analyst in a technology or AI-driven environment
  • Strong understanding of AI product development and the software development lifecycle (SDLC)
  • Excellent interpersonal and communication skills with the ability to build strong relationships across technical and non-technical teams
  • Knowledge of Large Language Models (LLMs) and their application in conversational AI
  • Strong business acumen with the ability to assess and communicate the value and impact of product features
  • Experience working in Agile/Scrum environments is a plus
  • Technical qualifications: Strong data analysis skills, background in AI/NLP/conversational technologies, familiarity with JIRA, Confluence, and analytics platforms
  • Degree in Computer Science or related discipline
  • specialisation in HCI, Linguistics, Information Sciences, or Social Sciences preferred
  • Demonstrated ability to manage, influence, and align stakeholders across markets and functions
  • Proficiency with tools such as JIRA, Confluence, and analytics platforms
  • High‑quality written and verbal communication skills, including presentation skills
  • Experience in telecoms or large‑scale enterprise environments
  • PhD or research experience is highly valued

Nice to have

  • Experience working in Agile/Scrum environments
  • PhD or research experience

What we offer

  • Opportunity to work on cutting-edge AI and conversational technologies
  • Exposure to global markets and cross-functional collaboration
  • A dynamic environment that encourages innovation and continuous learning
  • Hybrid working model for flexibility and work-life balance
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