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Business Consultant

India, Pune · Job Posted April 11, 2026
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Job Description

As a Business Consultant, you will support business leaders to define and deliver strategic change that improves operational performance and customer outcomes. You lead diagnostics, shape transformation opportunities, and design optimised processes and operating models. You develop robust business cases and actionable roadmaps, partnering with delivery teams to ensure change is adopted and measurable value is realised. This role drives structured problem solving and builds sustainable capability within the business.

Job Responsibility

  • Lead structured discovery and diagnostic engagements to define business challenges, identify root causes, quantify impact, and uncover opportunities for value creation
  • Design target operating models, optimised processes, and transformation roadmaps aligned to strategic priorities, delivery constraints, and measurable outcomes
  • Develop and challenge robust business cases that clearly articulate value, cost, risks, dependencies, feasibility, and investment considerations
  • Facilitate senior stakeholder workshops and decision forums to build alignment, address complex trade-offs, and support timely, evidence‑based decisions
  • Define benefits realisation frameworks and performance measures to ensure value is tracked, reported, and sustained post‑implementation
  • Provide change leadership across transformation initiatives, including stakeholder engagement strategies, impact assessments, communication planning, and adoption enablement
  • Partner with programme, portfolio, and delivery teams to translate strategic intent into executable plans, ensuring alignment between design, governance, and delivery outcomes
  • Support governance structures with structured insights, options, and recommendations to enable effective risk management and informed executive decision‑making
  • Coach and mentor teams on consulting methodologies, structured problem solving, and continuous improvement practices to strengthen organisational capability

Requirements

  • Business Process Optimisation
  • Continuous Improvement & Quality Management
  • Intelligent Automation
  • End‑to‑end process design & optimisation
  • Process mining interpretation & improvement identification
  • Operational Excellence
  • SOP creation and control framework design
  • Lean Six Sigma
  • Automation opportunity assessment (RPA, workflow)
  • Change impact assessment on processes
  • Service performance measures (SLAs, OLAs, KPIs)
  • Problem solving
  • Cross‑functional collaboration
  • Continuous improvement
  • Clear, structured communication and facilitation

Nice to have

  • Process Mining
  • Lean / Agile Ways of Working
  • Service Management & Transition
  • Pipeline management

What we offer

  • Opportunity to deepen expertise in operating model design and value realisation frameworks
  • Opportunity to lead increasingly complex cross-functional transformation initiatives
  • Capability building in automation and digital transformation opportunities
  • Hands on consulting and continuous improvement initiatives

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