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The Business Consultant is a key role in the Professional Services organization, tackling complex business challenges from customers and helping them see optimal value out of their investment in Akeneo.
Job Responsibility
Guide customers through their implementation of Akeneo, making recommendations to simplify their workflows and improve data governance using Akeneo's technology
Provide hands-on delivery and configuration to accelerate our customers’ time to value
Lead on-site and remote workshops with customers and partners to ensure business objectives are clear and projects are started with a solid foundation
Deliver best practices and guidance to customers and partners in all forms including written documentation, presentations, emails, calls, and more
Train customers and partners on Akeneo key principles and best practices
Work collaboratively with other members of the professional services team and other cross-functional teams to ensure successful customer outcomes
Become a functional expert of all Akeneo technology to be able to proactively identify risks and effectively assist customers
Work with partners to provide functional recommendations based on customer use cases and business requirements
Contribute to Akeneo’s implementation methodology and help improve how we work with customers
Requirements
3+ years of professional services or software implementation experience
Passionate about customers and helping them drive value through the adoption of technology
Experienced and comfortable leading workshops with customers of mixed skill levels and seniority
Love digging into complex customer challenges and helping them implement simple solutions
Meticulous about the quality of customer deliverables
Thrive in an extremely dynamic and changing environment
What we offer
25 days of annual leave with flexible working hours
Hybrid setup allowing 3-4 days working from home
Option to Work from Anywhere for up to 30 days per year
$600 budget to enhance your home office
$80 monthly sustainable transportation allowance
16 weeks of paid maternity leave
4 weeks of paid leave for the second parent
Gradual return to work program
2 paid volunteering days annually
Employee Resource Groups
$1,000 annual budget for personal professional development
100% employer contribution for employees and their dependents for medical, dental, and vision benefits