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We are seeking an experienced Business Consultant – Retail with strong domain expertise in retail operations and business processes. The ideal candidate should possess hands-on experience in merchandising, inventory management, procurement, warehouse operations, sales, pricing strategies, and omnichannel retail. The role involves understanding client requirements, optimizing business processes, and delivering practical business solutions. We are looking for professionals with strong industry exposure and practical business process knowledge. Candidates should possess the ability to understand real-world operational challenges, engage with stakeholders, and recommend scalable business solutions. Experience with ERP platforms is considered an added advantage; however, industry expertise and business consulting capability will be the primary selection criteria. Industry expertise is mandatory. ERP implementation exposure will be considered an added advantage.
Job Responsibility
Understand end-to-end retail business operations
Conduct requirement gathering sessions with stakeholders
Analyse current business processes and recommend improvements
Prepare Business Requirement Documents (BRD), process flows, and functional documentation
Support solution design, UAT, user training, and implementation
Collaborate with Finance, Procurement, Warehouse, Sales, and Store Operations teams
Drive process optimization initiatives and operational excellence
Participate in client workshops and solution discussions
Requirements
Strong understanding of: Merchandising
Inventory Management
Category Management
Demand Forecasting
Pricing & Promotions
Store Operations
POS Operations
Warehouse Coordination
Procurement
Excellent communication and stakeholder management
Strong analytical and problem-solving skills
Ability to understand client requirements and recommend business solutions
6–8 years of relevant experience in Retail Operations, Retail Consulting, or Retail Business Process Management
Experience in organized retail, supermarkets, fashion retail, consumer electronics, or lifestyle retail is preferred
Bachelor's Degree in Commerce, Business Administration, Management, Retail Management, Supply Chain, or related discipline
MBA (Marketing, Retail Management, Operations, or Supply Chain) is preferred