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We are looking for a technically strong consultant with focus on extensibility and usability within Infor M3 and Infor OS. The role combines project work, technical advisory and further development with management and support of customer solutions. You work closely with our customers in both ongoing projects and in management, where you contribute with technical expertise to create stable, user-friendly and future-proof solutions. You will be an important advisor in the customer dialogue and collaborate closely with solution architects and development teams. The role involves both work with new solutions in project form and ongoing management and support of existing environments with several customers.
Job Responsibility:
Support, manage and further develop extensibility and usability solutions in Infor M3 and Infor OS in several customer environments
Participate in projects contributing to design, development and implementation of solutions, while also responsible for technical support and management after go-live
Troubleshooting and problem solving in different layers - from user interface to integrations and backend
Dialogue with customers regarding improvements, adaptations and further development
Incident and problem management, ensure solutions follow best practice and actively contribute to documentation, knowledge sharing and continuous improvement
Regular customer contact where you both support operationally and act as a technical advisor.
Requirements:
Experience working with Infor M3 and/or Infor OS in a support, administration or development-close consulting role
Practical experience in at least one extensibility area, for example H5 scripting (JavaScript/TypeScript), M3 APIs (MI, ION) or Infor ION
Good ability to troubleshoot and analyze technical problems across multiple layers, such as UI, API and backend
Experience in customer-facing work and good communication skills at both technical and business level
Please note - this position is based in Sweden and fluency in the Swedish language is required.
Nice to have:
Experience with M3 standard processes, for example within order, purchasing or manufacturing.