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You'll be joining our Customer Success Consulting team, working either on a B2C portfolio or on a B2B portfolio. The team supports Mirakl's clients throughout all phases of their marketplace journey—from strategic planning to day-to-day operations—ensuring they maximize the value of the Mirakl platform.
Job Responsibility:
Analyze client performance metrics and contribute to the preparation of strategic Business Reviews
Support the development and implementation of tailored strategic recommendations to help clients optimize their marketplace operations
Participate in cross-functional projects focused on process improvement, team growth, and AI implementation
Collaborate with Customer Success Consultants to assist clients in building their marketplace strategy (assortment strategy, seller recruitment, organizational structure)
Help clients implement effective tools and processes for seller management and operational excellence
Requirements:
Currently pursuing a Master's degree (Bac+5) from a business school, university, or IEP
Previous internship experience in consulting, customer success, or e-commerce is a plus
Strong analytical skills with the ability to interpret data and derive actionable insights
Excellent communication and presentation abilities to engage with clients and internal stakeholders
Proactive and solution-oriented mindset with the ability to manage multiple projects simultaneously
Team player: You collaborate effectively in an international environment and share best practices to elevate team performance
Comfortable working in a fast-paced, dynamic startup environment
Fluent in French and English (professional proficiency required for both)
6-month internship starting July 2026
Nice to have:
Previous internship experience in consulting, customer success, or e-commerce
What we offer:
Meal vouchers via Swile card
50% public transportation reimbursement (Navigo pass, bike, etc.)
Access to our Works Council (CSE) discounts (ticketing, events, etc.)
Gymlib pass for fitness and wellness activities
Modern offices in the heart of Paris (at the foot of the Eiffel Tower)