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Business consultant - intake coordinator

https://www.randstad.com Logo

Randstad

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Location:
Netherlands , Diemen

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

With assessing the programs’ compliance posture the Global Validation Team ensures that every global legal, data protection and security aspect is addressed, validated and signed off. In short: ensuring the x-one programs are in line with global guardrails. The Business Consultant & Intake Coordinator plays a dual role. As a Business Consultant, this role focuses on supporting the end-to-end optimization of the intake to sign off process by identifying and implementing process improvements, and effectively communicating these to key stakeholders. As an Intake Coordinator, this role acts as the first point of contact for intake facilitators, helping to resolve operational challenges and ensuring that the intake process runs smoothly and efficiently.

Job Responsibility:

  • intake coordination
  • manage the operational validation process from an intake perspective, monitor timelines and ensure all milestones and deadlines for intakes are met
  • serve as the first point of contact for intake facilitators regarding daily operational challenges
  • identify and remove blockers to ensure smooth progress of intake sessions
  • coordinate with relevant teams to escalate and resolve complex issues if needed
  • process optimization & business consulting
  • provide advice and support implementation of improved ways of working across the intake and validation processes, for efficiency and quality improvement
  • communicate changes, updates, and process enhancements to key stakeholders
  • analyze and weigh feedback / data, identify anomalies, discover trends and patterns
  • implement and embed industry standards to enhance consistency and best-practice alignment across processes
  • reporting & stakeholder management
  • monitor the (quarterly) progress of validation activities and ensure compliance with regulatory requirements related to IT
  • gather and analyze feedback / data from different target audiences
  • support the global validation lead in preparing and delivering data-driven reporting and insights
  • collaborate with product, compliance, and other cross-functional teams to maintain transparency and alignment
  • facilitate feedback loops to continuously improve process performance and stakeholder engagement

Requirements:

  • bachelor's degree in computer science, information technology, business administration, or a related field is typically required
  • continuing education and professional development are essential to stay current in the rapidly evolving field of technology
  • strong stakeholder management and communication skills, with collaborative interpersonal skills to work across diverse, global teams
  • solid understanding of compliance, validation, and governance processes within a technology-driven environment
  • excellent analytical and problem-solving skills and experience in process analysis and improvement
  • familiarity with Agile methodologies and tools such as Confluence and Jira and with Google Workspace tools
  • attention to detail and accuracy and the ability to work independently and in a team
  • ethical conduct and integrity in dealing with sensitive information
  • good command of the English language in word and writing is needed
  • 3-5 years of experience in consulting, process management, or coordination roles
What we offer:
  • good, competitive salary
  • attractive benefits
  • job security
  • great work-life balance
  • wide range of learning and development opportunities
  • open-minded, entrepreneurial, and vibrant company culture

Additional Information:

Job Posted:
December 26, 2025

Expiration:
February 28, 2026

Employment Type:
Fulltime
Job Link Share:

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