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Transform Your Career as a Business Cluster Manager. Join us in the Ballysillan area of Belfast (BT14), where growth, innovation, and patient care come together in our thriving dental practices. Led by our Principal Dentists, our practices have experienced significant growth following recent investment and the development of new premises. We are now seeking a dynamic Business Cluster Manager/Practice Manager to help lead the business and operational performance of our practices and support our continued development as a leading dental provider within the local community. Our modern practices offer a full spectrum of services, including aligners, complex implant treatments, endodontics, restorative dentistry, and essential NHS services. This is a fantastic opportunity for an ambitious individual looking to develop their leadership and business management career within a progressive dental environment.
Job Responsibility:
Lead and inspire: Manage and support a dedicated team of Dental Care Professionals
Oversee key operational areas including HR, accounts, RQIA compliance, and NHS reporting
Ensure smooth day-to-day running of the practice while maintaining high professional standards
Drive growth: Use your commercial awareness to support clinician productivity and increase overall practice performance
Develop and implement marketing and patient growth initiatives
Support training and development across the team to maximise service delivery
Community engagement: Enhance the practice’s presence within the local community
Manage and improve the practice’s online reputation, Google Reviews, and social media presence
Enhance patient experience: Continuously improve the patient journey and practice environment
Implement initiatives that ensure every patient visit is professional, welcoming, and efficient
Requirements:
Strong commercial awareness and financial understanding
Excellent communication and leadership skills
Organised, proactive, and adaptable within a fast-paced environment
Supports and motivates teams while identifying opportunities to improve performance and patient care
What we offer:
Performance-related bonus scheme linked to income targets
Pension contributions
Subsidised dental care
Paid training opportunities, including the potential to complete an ILM Practice Manager qualification
Ongoing professional development in leadership, HR, finance, and digital marketing