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Business Change Manager

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Unite Students

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Location:
United Kingdom , Bristol

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

At Unite Students our aim is to create a Home for Success for our students, using technology and data to empower them to find their home and have a great stay with us, and a great experience throughout their student life. Our ambition is to run the best platforms and experiences in the sector and that's why we are running a multi-year business led,Tech enabled transformation programme covering virtually all elements of front and back-office technologies as well as customer facing channels which will result in significant changes for our employees, partners and students. Reporting into the Portfolio Office we see the Change Management function as critical to help support the complex Programme deployment, but also recognise that this is just the start, and that change will continue to be required to continue to grow and develop our business in the years to come. To this end we are looking for an experienced Change Management professional to ensure that changes, whether they are related to processes, technologies, structures, or culture, are effectively planned, implemented, and embraced by the Unite organisation. Whilst also supporting the Change Management Lead to build and develop a Change function in Unite, bringing best practices and learning to help us develop best in class ways of working with proven methodologies and tools.

Job Responsibility:

  • Responsible for supporting and in some cases leading the change workstream across multiple complex projects
  • Be a model of the mindset, behaviour and cultural change required and passionately advocate the benefits of Change Management across Unite
  • Work with the Change Management Lead to develop the Unite Students Change Strategy and plans to support the business objectives and change initiatives
  • Work with the Change Management Lead to establish change management methodologies, define the change toolkit, templates and ways of working to consistently deliver change initiatives across Unite
  • Work with the Change Management Lead to ensure that prioritised change activities are fully aligned to the business goals and objectives and have clearly define outcomes
  • Leveraging your experience and established change management methodologies and tools to consistently deliver change initiatives across Unite
  • Work with Project Managers to create and integrate change plans in support of projects taking into account the impact on people, processes, and systems
  • Develop comprehensive communication plans at a Programme and a Project level
  • Identify and engage with key stakeholders affected by the change
  • Conduct detailed Change Impact Assessments on how the change will impact different aspects of the organisation
  • Work with the Learning team in Unite to assess the skill gaps resulting from the change and develop training programs to address them
  • Actively define and manage stakeholder mapping and engagement
  • Work with stakeholders to understand concerns and possible areas of resistance to change and develop strategies to overcome them
  • Establish metrics to monitor the progress and success of the change initiative
  • Define and develop a change network of interested and engaged participants from across the business
  • Work with Change Agents across the business/functions to embed effective change principles
  • Ensure handover from Programme/Project deliverables into BAU and continuous improvement
  • Identifying and managing any risks to adoption and driving actions to mitigate them
  • Working with the PMO to oversee the change calendar

Requirements:

  • Ideally experience in technology led/enabled change (e.g. Salesforce, Oracle Fusion, etc.)
  • Deep expertise in one or more Change Management topics, with good overall experience
  • Ideally should have Change Management certification (e.g. Prosci)
  • Ability to understand and empathize with individuals and teams affected by the change
  • Understanding of project management principles to integrate change management into project plans
  • Experience and love of coaching more junior team members
  • Sensitivity to cultural differences in teams
  • Very good stakeholder management skills
  • Excellent listening skills and an ability to empathise
  • Ability to influence others to move towards a common goal
What we offer:
  • A discretionary annual bonus
  • 25 days' paid holiday and an annual holiday buying scheme, with 5 additional days awarded for long service
  • A generous pension scheme - employer contributions between 5% and 11% depending on how much you save
  • Various benefits to support your health and wellbeing including a Healthcare Cash Plan, an Employee Assistance Programme, a Wellbeing platform and a Gym benefit that you can share with your family and friends
  • Enhanced Family Leave including 18 weeks full pay for birthing parents and 4 weeks for non-birthing parents
  • Lots of other great benefits including an annual ShareSave scheme, Employee Life Assurance, a discounts portal and more!

Additional Information:

Job Posted:
May 04, 2026

Work Type:
On-site work
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