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Business Change Manager - Vice President

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Citi

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Location:
United Kingdom , London

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

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Job Description:

The Business Change Manager will be part of the Global Change Management function and will lead efforts to understand and implement changes across the Wealth business to adapt to new local and cross border regulations as well as execution of initiatives in support of the business strategy. This will require detailed analysis, working in conjunction with Front Office, Product, Control Functions and Operations & Technology teams to assess the impact of the change, define the solution and subsequently implement the appropriate solution to achieve the agreed goals. Key to success in the role is the ability to blend successful project management discipline with a good understanding of the subject matter to help shape the outcome. The role will involve interfacing with key senior stakeholders and internal partners across the organization.

Job Responsibility:

  • Define and lead the detailed analysis working with Front Office, Product, Control functions and Infrastructure teams in order to understand the changes necessary due to Local and Cross-Border regulatory changes, changes to Citi’s internal policies and procedures, Business growth and strategic initiatives
  • Work on multiple projects or programs by defining the necessary implementation plans, establishing the appropriate governance and managing them on an ongoing basis
  • Act as an internal consultant, working closely with relevant partners, in order to quickly understand issues and help lead the identification, definition and implementation of the solution
  • Lead and manage Steering Committees identifying, managing and escalating issues, risks and dependencies as appropriate, while working with the various teams in order to define necessary solutions and mitigation plans
  • Develop Business requirement documents as well as test scripts
  • Develop and lead robust change plans to include internal & external communication plan and training plans
  • Ensure changes are transitioned to the relevant teams in a sustainable manner ensuring the necessary enhancements are made to the control framework

Requirements:

  • Demonstrable front–to-back experience of leading or working on initiatives in either complex regulatory initiatives (e.g., MIFID2) or large business transformational programs
  • Experience in Private Banking / Wealth Management / Capital Markets
  • In-depth experience of defining and leading significant change programs across the lifecycle, including analysis, systems implementation, process change and controls and communications and training
  • A good track experience in a similar role
  • CAPM, PMP, PgMP qualification and/or MBA are a plus
  • Bachelor’s/University degree

Nice to have:

  • Prior experience in a consultancy
  • CAPM, PMP, PgMP qualification
  • MBA
What we offer:
  • Generous holiday allowance starting at 27 days plus bank holidays
  • increasing with tenure
  • A discretional annual performance related bonus
  • Private medical insurance packages to suit your personal circumstances
  • Employee Assistance Program
  • Pension Plan
  • Paid Parental Leave
  • Special discounts for employees, family, and friends
  • Access to an array of learning and development resources

Additional Information:

Job Posted:
May 14, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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