Business Change Manager (Quality & Production) Job at Ganymede (London)

Senior Change Management Business Analyst

Supports Non-Financial Regulatory Reporting project portfolio by planning and ex...

Location

United Kingdom , Belfast

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Significant financial services experience, especially in global markets trading and investment banking operations
Proven end to end change management expertise is required (e.g., Requirement elicitation, documentation and sign off, project planning including supporting the identification of Test data, oversight of Test scripts and being an SME for Business Stakeholders and Tech Teams of the change being managed)
Preferable to have experience of raising issues in JIRA and JIRA workflows, Agile and Waterfall project experience, data analysis skills, and ability to understand process/data workflows
Knowledge of capital markets products (cash securities, derivatives)
Expertise in non-financial regulatory reporting (e.g., CASS, DP, CFTC, SEC, EMIR, MiFID II/MiFIR)
Proven experience in successful project implementation and operational process improvement
Experience with cross-functional teams and documenting business/technology requirements and test plans
Consulting, stakeholder management, and conflict resolution skills
Technical understanding of securities processing (product, process, system)
Strong analytical skills for large datasets and proficiency in Microsoft Office, Visio, and Project

Job Responsibility

Gathering requirements, writing requirements, communicating requirements to technology
Support the Change Management Lead in the direct management of multiple regulatory reporting projects
Provide guidance and mentorship to junior team members
Work closely with business functions to execute necessary policy, process, and technology change
Liaise with Business Execution and Transformation teams
Support the governance of program/projects including facilitation of steering committee and working groups
Identify key project risks and escalate accordingly
Ensure that the delivery from the workstreams/projects meets requirements and is to the appropriate quality, on time and within budget

What we offer

Generous holiday allowance starting at 27 days plus bank holidays
A discretional annual performance related bonus
Private medical insurance packages
Employee Assistance Program
Pension Plan
Paid Parental Leave
Special discounts for employees, family, and friends
Access to learning and development resources

Fulltime

Program Manager, Product Roadmap Planning & Program Management

The Roadmap Planning & Program Management team sits at the intersection of strat...

Location

United States , San Francisco

Salary:

176000.00 - 220000.00 USD / Year

Airbnb

Expiration Date

Until further notice

Requirements

8+ years of experience in a combination of program management, product management, or business operations managing sophisticated software product programs from end to end in a creative-led, fast paced environment
Strong product and/or technology experience including product management or engineering (software preferred)
Demonstrated ability of shipping software products at global scale having overcome a variety of challenges
Critical thinking skills to develop bespoke program plans that are custom to the needs of the specific program
World-class verbal and written communication skills that can simplify complex topics
Exceptional influencing and presentation skills
Proven ability to build strong relationships and be a trusted agent for change with business leaders (up to the executive level)
Track record for successfully managing ambitious and operationally complex projects with cross-functional teams across product development, product marketing, design, marketing, and operations
Expertise in using program management tools such as Airtable, Asana, Jira, Smartsheets, etc.
Thrives in ambiguity in a fast-paced, hyper-growth organization

Job Responsibility

Partners with engineering, product marketing, design, community support, and other cross functional teams to deliver software product programs with the highest quality and on schedule
Understands dependencies across functions to optimize the overall system and deliver the highest quality offerings at scale
World-class communicator that can simplify the complex
Anticipates upcoming risks and issues and develops risk mitigation strategies proactively in a fast pace environment
Brings an experienced product mindset to tie strategy and execution together
Develops program plans that are unique to each initiative and require strategic thinking
Operates at a variety of altitudes by tailoring communication style and approach
Expert collaborator that is able to understand consumer, technology, and design
Goes beyond status reporting to drive issues to resolution
Understands best practices, drives improvements, and focuses on simplification

What we offer

bonus
equity
benefits
Employee Travel Credits

Fulltime

Vice President, Institutional Credit Management - In-Business Quality Assurance - Financial Institutions Underwriting

The ICM In-Business Quality Assurance function (QA) verifies that established st...

Location

India , Mumbai

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Quality Assurance: Demonstrable Credit / Counterparty credit risk Audit / quality assurance experience, including 5-7 years in the areas of banking, credit risk management, loan review or quality assurance review function at an investment or large commercial bank
Solid understanding of risk management and control frameworks related to Counterparty Credit Risk management or another Financial Risk discipline
Capability to understand complex counterparty credit product structures, and ideally versed in derivatives and structured investment products
Good grasp of counterparty credit risk covered process, to evaluate findings within the Quality Assurance process, determine materiality, and partnering with in-line makers and checkers for ongoing improvement, problem detection, and sustainable remediation
Strong background on core credit analysis for large corporate and finance industries including funds to properly evaluate process and quality breaks within the quality assurance function
Ideally, credit officer or analyst or operational credit risk background, with experience on day-to-day credit functions associated with analysts and risk approval
High awareness and adherence to the control environment including Quality Assurance and Quality Control
Competencies: Highly Effective interpersonal skills, with the ability to build relationships and exert influence with and without direct authority with Senior Levels of Management
Solid organizational skills with ability and willingness to work under pressure and manages time and priorities effectively
Exceptional written and verbal communication skills, with the ability to communicate clearly and concisely to audiences of varying levels of seniority

Job Responsibility

Support the Head of FI In-Business Quality Assurance to set the global strategy for and lead the implementation and ongoing delivery of a robust Quality Assurance function
Provide effective credible challenge during QARs to Business Region Heads and Portfolio Managers, as regards to memo and process quality to ensure that weaknesses in such processes are identified and escalated as appropriate
Support with the aim to ensure wholesale credit risks within Citi are effectively identified, measured, monitored, and controlled, consistent with the bank's risk appetite and all policies and processes established within the risk governance framework
Support execution of consistent and objective assessments during QARs
Support execution of subsequent follow-up on corrective actions that were raised during QARs
Support execution of sustainability testing of corrective actions resulting from issues raised by Internal Audit or Regulators
Synthesize and prepare quarterly Quality Assurance Scorecard Reports to ICM business management that communicate and measure results and identify negative trends and potential solutions
Constant interaction with the respective Analysts and Team Leads, to ensure that quality assurance protocols are adequate for all portfolios
Support WCR IBQA function in the establishment of WCR IBQA policies, procedures, risk assessment and controls to drive effective QA coverage and standards
Support ICM Head of Markets In-Business Quality Assurance Functional Head to stay abreast of relevant changes to rules/regulations and other industry news including regulatory findings

What we offer

Extensive on-the-job training and exposure to senior leaders
Traditional learning opportunities
Access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses
Resources and tools to volunteer in the communities in which they live and work
Opportunity to give back and make a positive impact through volunteerism

Fulltime

Institutional Credit Management, In-Business Quality Assurance - Real Estate and Structured Credit Underwriting

Institutional Credit Management’s objective is to provide an integrated “end-to-...

Location

India , Mumbai

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Demonstrable quality control / quality assurance experience, including 5 - 7 years in banking, credit risk management, credit risk internal audit, loan review or quality assurance function at a large financial institution, established rating agency, or equivalent
Familiarity with risk management and controls frameworks related to credit risk management or another financial risk discipline
Ability to understand policies and procedures and execute change seamlessly
Understanding of complex counterparty credit product structures, and ideally versed in securitization and credit financing products such as ABS, CLOs, TRS and Commercial Real Estate, etc.
Background on core credit analysis and underwriting for large corporate and finance industries and awareness of risks and controls associated with credit approvals
Advanced Microsoft Office (Word, Excel, and PowerPoint) skills
Data analysis skills are desirable
BA/BSc or higher degree in Business (MBA), or any other related subject

Job Responsibility

Support the QA Head of Real Estate and Structured Credit Underwriting in discussions to define the Quality Assurance function and Reviews across ICM coverage universe
Provide effective credible challenge during QARs to Business Region Heads and Portfolio Managers, with respect to credit memorandums and associated process quality to ensure that weaknesses in such processes are identified and escalated as appropriate
Provide support to ensure wholesale credit risks within Citi are effectively identified, measured, monitored, and controlled, consistent with the bank’s risk appetite and all policies and processes established within the risk governance framework
Consistent and objective assessments during QARs and subsequent follow-up on corrective actions that were raised during QARs
Sustainability testing of corrective actions resulting from issues raised by Internal Audit or Regulators
Synthesis and preparation of Quality Assurance Reports to ICM business management that communicate and measure results and identify negative trends and potential solutions
Support the In-Business QA function in the establishment of WCR IBQA policies, procedures, risk assessment and controls to drive effective QA coverage and standards
Support the QA Head of Real Estate and Structured Credit Underwriting to stay abreast of relevant changes to rules/regulations and other industry news including regulatory findings
Support the Global Head of WCR In-Business QA on internal projects and initiatives
Support ICM Voice of the Employee (VOE) initiatives

What we offer

Equal opportunity employment
Reasonable accommodation for disabled individuals

Fulltime

Senior Product Program Manager, Roadmap Planning & Program Management

The Roadmap Planning & Program Management team sits at the intersection of strat...

Location

United States , San Francisco

Salary:

208000.00 - 260000.00 USD / Year

Airbnb

Expiration Date

Until further notice

Requirements

13+ years of experience in a combination of program management, product management, or business operations managing sophisticated software product programs from end to end in a creative-led, fast paced environment
Strong product and/or technology experience including product management or engineering (software preferred)
Demonstrated ability of shipping software products at global scale having overcome a variety of challenges
Critical thinking skills to develop bespoke program plans that are custom to the needs of the specific program
World-class verbal and written communication skills that can simplify complex topics
Exceptional influencing and presentation skills
Proven ability to build strong relationships and be a trusted agent for change with business leaders (up to the executive level)
Track record for successfully managing ambitious and operationally complex projects with cross-functional teams across product development, product marketing, design, marketing, and operations
Expertise in using program management tools such as Airtable, Asana, Jira, Smartsheets, etc.
Thrives in ambiguity in a fast-paced, hyper-growth organization

Job Responsibility

Partners with engineering, product marketing, design, community support, and other cross functional teams to deliver software product programs with the highest quality and on schedule
Understands dependencies across functions to optimize the overall system and deliver the highest quality offerings at scale
World-class communicator that can simplify the complex
Anticipates upcoming risks and issues and develops risk mitigation strategies proactively in a fast pace environment
Brings an experienced product mindset to tie strategy and execution together
Develops program plans that are unique to each initiative and require strategic thinking
Operates at a variety of altitudes by tailoring communication style and approach
Expert collaborator that is able to understand consumer, technology, and design
Goes beyond status reporting to drive issues to resolution
Understands best practices, drives improvements, and focuses on simplification

What we offer

bonus
equity
benefits
Employee Travel Credits

Fulltime

Product Manager

Cogoport is on a mission to simplify global trade by bridging the $3.4 trillion ...

Location

India , Mumbai

Salary:

Not provided

Cogoport

Expiration Date

Until further notice

Requirements

Bachelor's degree in a relevant field
MBA or equivalent is a plus
Proven experience as a Product Manager, with a track record of successfully launching and managing products
Strong understanding of product development processes, including Agile methodologies
Excellent communication and collaboration skills to work effectively with cross-functional teams
Data-driven decision-making skills, with proficiency in data analysis tools
Strong project management skills and ability to prioritize and manage multiple tasks
Exceptional problem-solving and critical-thinking abilities
Familiarity with industry-specific software and tools

Job Responsibility

Own and deliver outcomes on a Product OKR and associated Initiatives
Identify and solve the right problems in the right way, to effectively achieve planned business outcomes
Work closely with Design and Engineering teams to ensure that the best possible Design and Engineering choices are made considering both short and long term requirements and market/business constraints/opportunities
Align teams and lead initiatives across Sales, Marketing, Design, Engineering and Operations to ensure effective launch and success of products, services, and initiatives
Create, track and measure product + business metrics
and nurture user relationships, to build a source of feedback and insight, to improve decision making and results
Gather, Interpret, and Articulate quantitative and qualitative insights on your product’s scope of impact, to drive high quality decision making and alignment across teams and stakeholders
Develop and implement go-to-market execution, own product collaterals, customer communications, trainings, and other material/activity required to ensure on-ground success of your product
Coordinate with Business Operations to ensure smooth rollout, implementation, and impact from your Product Releases/Launches
including corresponding business process changes that need to support your product changes

What we offer

Work with some of the brightest minds in the industry
Opportunity to drive digital transformation in logistics
Entrepreneurial culture fostering innovation, impact, and career growth

Fulltime

Cloud Senior Technical Product Manager

Sr Product Manager, Technical is a visionary, strategist, analyst, customer evan...

Location

United States , Bellevue; Overland Park

Salary:

130900.00 - 236200.00 USD / Year

T-Mobile

Expiration Date

Until further notice

Requirements

Bachelor's Degree Computer Science, Engineering, IT or equivalent experience
6+ years experience in hands on technical writing production code, solution engineering, or technical architecture in large scale company/ application / product environment
7+ years of relevant Product Management experience in an agile software product development environment
Advanced level understanding of customer experience
Agile Methodologies Proven success in directing matrixed resources and delivering software, with Agile Scrum methodologies and other commonly used tools, across multiple teams
Technical Writing Strong requirements elicitation, and proven writing skills including the ability to write concisely and clearly for different audiences
Agile Project Management Experience with Agile backlog/project management tools
Collaboration Experience with successive elaboration and ability to develop Initiatives, Features and User Stories that the DevOps teams can ingest
Product Management Experience in delivering large and complex business/technology initiatives as Product Manager or lead technology role
Communication Proven ability to effectively and efficiently communicate with Leadership, while employing a high degree of collaboration and influence

Job Responsibility

Owns product end to end for complex or cross-platform solutions for products of the highest level of complexity and scope, or family of products
Designs and drives end user product research
Partners with business, internal/external stakeholders and Leadership to understand current customer experience, identifies areas of opportunity
Conducts analysis of quantitative and qualitative data to identify product innovation opportunities or root cause of issues, and assess opportunity size and impact
Leverages rapid hypothesis driven testing methodologies and experiments (i.e. paper prototype, A/B testing, etc.) to inform direction, prioritize investment
Conducts cost-benefit / ROI / NPV analysis, to support decision making
Works with stakeholders and follows enterprise process to secure and maintain product funding
Anticipates industry trends, direction, innovation, analyses potential impacts or opportunities to customer / product, and incorporates analyses into product process
Communicates, influences, and sells ideas at VP level and below
Influences product feature set or technical improvements to improve customer experience

What we offer

competitive base salary and compensation package
annual stock grant
employee stock purchase plan
401(k)
access to free, year-round money coaches
medical, dental and vision insurance
flexible spending account
employee stock grants
employee stock purchase plan
paid time off

Fulltime

Regulatory Change Management Lead

We are seeking a highly organized and experienced senior change business analyst...

Location

United Kingdom , Belfast

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Significant financial services experience, with a focus on global markets trading and investment banking operations
Demonstrated knowledge of capital markets products, including cash securities, exchange-traded derivatives, and OTC derivative products
Demonstrated knowledge of one or more non-financial regulatory reporting regulations – CASS, DP, CFTC, SEC, CSA, CAT, EMIR, SFTR, MiFID II/MiFIR, etc.
Demonstrated experience in the successful implementation of projects, operational process change and improvement
Experience in working with cross-functional teams including business management, middle office, compliance, legal and technology
Experience in collecting, defining, and documenting business and technology requirements, test plans and other project management artifacts
Experience in consulting with project stakeholders, including the skills to facilitate compromises and resolve conflicting requirements
Strong consulting and stakeholder management skills and the ability to build and foster internal relationships
Knowledge and a technical understanding of securities processing including product, process and system knowledge
Strong analytical skills and the ability to collate and make sense of large amounts of data

Job Responsibility

Support the Change Management Lead in the direct management of multiple regulatory reporting projects, ensuring alignment with strategic objectives and regulatory requirements
provide guidance and mentorship to junior team members, fostering a collaborative and high-performance culture
work closely with business functions (e.g., Operations, Middle Office, Front Office, Technology, Compliance, Legal and Finance) to execute necessary policy, process, and technology change
liaise with Business Execution and Transformation teams on topics relating to program oversight, risk monitoring, financial and administrative reporting
support the governance of program/projects including facilitation of steering committee and working groups
identify key project risks, whether stated or not, and escalate accordingly
ensure that the delivery from the workstreams/projects meets requirements and is to the appropriate quality, on time and within budget

What we offer

Generous holiday allowance starting at 27 days plus bank holidays
increasing with tenure
a discretional annual performance-related bonus
private medical insurance packages to suit your personal circumstances
employee Assistance Program
Pension Plan
Paid Parental Leave
Special discounts for employees, family, and friends
Access to an array of learning and development resources

Fulltime

Business Change Manager (Quality & Production)

Ganymede

Location:
United Kingdom , London

Category:
IT - Administration

Contract Type:
Employment contract

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
May 04, 2026

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