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Business Change & Commercial Specialist

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Plusnet

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Location:
United Kingdom , Birmingham

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Category:
Consulting

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

This role provides the commercial discipline and portfolio transparency needed to run the Fixed Networks change and investment pipeline effectively. By owning the Portfolio, Front Door data, benefits ledger, KPI pack and TLR/TLC integration with the wider team, the role ensures leaders have accurate, timely insight to prioritise demand and track value. It safeguards commercial spend through PO/invoice management, vendor value‑for‑money metrics, and clear weekly dashboards and reporting. This ensures strategic decisions are evidence‑based, risks are surfaced early, and vendor and portfolio performance remain tightly controlled.

Job Responsibility:

  • Implements Business Change strategy across the multi‑programme and project teams delivering functional and technical change to the BT Group
  • Executes a range of activities in delivery of the multiple Business Change workstreams embedded within programme and projects
  • Ensures participation and support in the development and implementation of the BT Group’s strategic projects
  • Champions, continuously develops and shares with team knowledge on emerging trends and changes in Change & Transformation
  • Participates in the development, communication and implementation of new principles, policies, and processes across the BT Group ensuring stakeholder visibility
  • Implements the delivery of change initiatives such as training, communication and change enablement
  • Executes the analysis of complex data, including interpreting and recognising trends and patterns, comprehension of complex information, and identifying additional data sources or best practice to help devise solutions
  • Enables the business through organisational and change portfolio context, creating connectivity to change happening elsewhere in the group
  • Ensures change needs are understood and appropriately planned for in the change portfolio

Requirements:

  • Commercial Analysis – Evaluates costs, options, and scenarios to inform commercial recommendations
  • Contract & Vendor Support – Supports contract changes, supplier reviews, and value‑for‑money assessments
  • Business Case Development – Builds clear cases with financials, risks, and expected benefits
  • Budget Tracking & Forecasting – Monitors spend, forecasts variances, and highlights commercial risks
  • Benefit Realisation – Tracks delivery of financial and non‑financial benefits against plan
  • Business Acumen – Applies understanding of business strategy, performance drivers, KPIs, and operational levers
  • Financial Acumen – Uses financial principles to manage budgets, cases, forecasts, and programme/project‑level financials
  • Business Process Improvement – Simplifies and optimises processes to deliver measurable efficiency gains
  • Stakeholder Management – Builds alignment and manages expectations across cross‑functional teams
  • Data & Insight Analysis – Uses data to evidence decisions, benefits, and commercial recommendations
  • Communication – Distils complex change and commercial topics into clear, targeted messaging
  • Project & Programme Delivery – Plans, tracks, and reports on progress, risks, and outcomes
  • Organisational Transformation – Supports adoption of new ways of working, systems, and behaviours
  • Business Analysis – Captures requirements and maps processes to shape effective change solutions
  • Problem Solving – Identifies root causes and proposes practical, evidence‑based actions
  • agile & PI Planning – Operates within agile cycles and prepares inputs for PI/portfolio planning
  • Workshop & Facilitation – Designs and runs sessions that unlock decisions and drive alignment

Nice to have:

  • 3–5 years in business change, BA/PO, delivery or commercial analyst roles (or equivalent mix), including at least one sizeable change landing
  • Evidence of measurable outcomes (e.g., % efficiency gain, £ benefit realised, cycle‑time reduction)
  • Practical experience with business cases + budget tracking, not just theory
  • Demonstrable stakeholder influence beyond immediate team (e.g., working with Finance/Procurement or external suppliers)
What we offer:
  • Tailored training and development opportunities to continue to build your career
  • 10% on target bonus
  • 25 days’ annual leave (not including bank holidays), increasing with service
  • Life Assurance
  • Pension scheme - If you pay in a minimum of 5% of your pensionable salary every month we will pay in 10%
  • Direct Share scheme
  • Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc.
  • 50% off EE mobile pay monthly or SIM only plans
  • Exclusive colleague discounts on our latest and greatest BT broadband packages BT TV, including TNT Sports and NOW entertainment
  • Shared Parental leave - maximum amount of leave you can share with your partner is 50 weeks

Additional Information:

Job Posted:
March 01, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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