Business Centre Manager, Office Angels

Office Angels

Location:
United Kingdom, Basingstoke

Category:
Customer Service

Contract Type:
Not provided

Salary:

35000.00 - 38000.00 GBP / Year

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Job Description:

Are you a dynamic and driven professional looking to make a significant impact in a thriving business environment? Our client is seeking a Business Centre Manager to oversee their Basingstoke site. This role is pivotal in connecting with new and existing customers while ensuring the highest standards of performance and service delivery.

Job Responsibility:

Manage the daily operations of the site, ensuring seamless sales and operational processes
Achieve and exceed commercial targets and key performance metrics, including driving revenue and managing expenditure
Conduct regular site audits and daily inspections to maintain high standards and compliance with company policies
Ensure timely completion of all renewals and manage arrears effectively
Foster collaborative relationships with stakeholders, including partners, brokers, and local authorities, to drive new business opportunities
Adhere to Health & Safety procedures, ensuring legislative compliance and best practises are upheld
Supervise maintenance, reception, and administrative staff, ensuring smooth operations
Prepare monthly invoicing, billing, and cost analysis to support financial objectives
Perform any other duties as reasonably required by your line manager to support the business

Requirements:

Excellent Communication: Strong verbal and written communication skills are essential for effective sales and negotiations
Customer Service: Exceptional customer service skills are vital for building and maintaining positive relationships with customers
Relationship Building: Develop and nurture long-term relationships with customers through networking and ongoing support
Time Management: Efficient time management is crucial to meet deadlines and handle operational challenges effectively
Character: We seek an enthusiastic, professional self-starter with strong business acumen and a driven mentality to achieve exceptional standards

What we offer:

Opportunity to shape the customer experience while driving business success
Office conveniently located just a 6-minute walk from Basingstoke train station, with nearby parking available

Additional Information:

Job Posted:
June 04, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Business Centre Manager