Business Centre & Facilities Coordinator, Office Angels

Office Angels

Location:
United Kingdom, Gateshead

Category:
Office Administration

Contract Type:
Employment contract

Salary:

28000.00 GBP / Year

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Job Description:

Business Centre & Facilities Coordinator role in property and facilities management company, supporting tenants, overseeing facilities, troubleshooting issues, and building a thriving community at a busy business centre.

Job Responsibility:

Provide guidance to contractors, tenants, staff, and visitors
Manage calls and emails efficiently
Respond to helpdesk inquiries and urgent maintenance requests
Support the Senior Facilities Manager with admin tasks across multiple properties
Coordinate contractors, site inductions, and meetings
Support tenant engagement and events, including newsletters and community-building activities
Conduct daily property walkthroughs to ensure cleanliness, safety, and functionality
Assist with H&S compliance, emergency procedures, fire risk assessments, and safety audits
Support service charge budgets, reconciliations, and expenditure monitoring
Report operational matters to the Senior Building Manager
Flexibly assist with other administrative duties as required

Requirements:

2+ years in a self-managed, front-of-house, or customer service role, ideally with facilities exposure
Understanding of property management and H&S legislation (IOSH Managing Safely desirable)
Strong organisational, planning, and multitasking skills
Excellent verbal and written communication, with tact, diplomacy, and confidentiality
Proactive, accountable, and able to work independently
Confident, professional, and customer-focused personality
IT literate (Microsoft Office Suite, Outlook, Safety Culture - iAuditor or equivalent)
Familiarity with social media platforms (LinkedIn, Instagram, Facebook) advantageous
Knowledge of facility maintenance and safety procedures

Nice to have:

IOSH Managing Safely certification
Familiarity with social media platforms (LinkedIn, Instagram, Facebook)

What we offer:

Free on-site parking
25 days annual leave + birthday leave
Volunteering days
Cycle to work scheme
Eye care vouchers
Pension contributions
Health & well-being support
Dental plan
Discounted gym membership
Technology discounts
x2 volunteering days
Menopause support
Employee assistance programme
Discounts and offers
Life Assurance
Simple Health Cash plans

Additional Information:

Job Posted:
August 21, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Business Centre & Facilities Coordinator