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Business Centre & Facilities Coordinator

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Office Angels

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Location:
United Kingdom , Gateshead

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Contract Type:
Employment contract

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Salary:

28000.00 GBP / Year

Job Description:

Business Centre & Facilities Coordinator role in property and facilities management company, supporting tenants, overseeing facilities, troubleshooting issues, and building a thriving community at a busy business centre.

Job Responsibility:

  • Provide guidance to contractors, tenants, staff, and visitors
  • Manage calls and emails efficiently
  • Respond to helpdesk inquiries and urgent maintenance requests
  • Support the Senior Facilities Manager with admin tasks across multiple properties
  • Coordinate contractors, site inductions, and meetings
  • Support tenant engagement and events, including newsletters and community-building activities
  • Conduct daily property walkthroughs to ensure cleanliness, safety, and functionality
  • Assist with H&S compliance, emergency procedures, fire risk assessments, and safety audits
  • Support service charge budgets, reconciliations, and expenditure monitoring
  • Report operational matters to the Senior Building Manager
  • Flexibly assist with other administrative duties as required

Requirements:

  • 2+ years in a self-managed, front-of-house, or customer service role, ideally with facilities exposure
  • Understanding of property management and H&S legislation (IOSH Managing Safely desirable)
  • Strong organisational, planning, and multitasking skills
  • Excellent verbal and written communication, with tact, diplomacy, and confidentiality
  • Proactive, accountable, and able to work independently
  • Confident, professional, and customer-focused personality
  • IT literate (Microsoft Office Suite, Outlook, Safety Culture - iAuditor or equivalent)
  • Familiarity with social media platforms (LinkedIn, Instagram, Facebook) advantageous
  • Knowledge of facility maintenance and safety procedures

Nice to have:

  • IOSH Managing Safely certification
  • Familiarity with social media platforms (LinkedIn, Instagram, Facebook)
What we offer:
  • Free on-site parking
  • 25 days annual leave + birthday leave
  • Volunteering days
  • Cycle to work scheme
  • Eye care vouchers
  • Pension contributions
  • Health & well-being support
  • Dental plan
  • Discounted gym membership
  • Technology discounts
  • x2 volunteering days
  • Menopause support
  • Employee assistance programme
  • Discounts and offers
  • Life Assurance
  • Simple Health Cash plans

Additional Information:

Job Posted:
August 21, 2025

Employment Type:
Fulltime
Work Type:
On-site work
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