This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
Oversee daily Business Center operations within a hotel environment by providing office assistance to hotel guests while ensuring courteous and efficient service.
Job Responsibility:
Oversee daily Business Center operations within a hotel environment by providing office assistance to hotel guests while ensuring courteous and efficient service
Acknowledge and interact with hotel team members and customers
Market the Business Center services to guests to increase revenue and seeks new sources of revenue
Maintain a positive work environment
Display a polished and professional image towards hotel team members and customers
Respond quickly to questions and requests and handle service problems politely and efficiently
Demonstrate knowledge of hotel and facility services
Provide daily scheduling and direction to Business Center staff
Train and address employee concerns
Make effective use of team resources and ensure proper staffing levels
Complete invoicing for customers
Enter and balance charges on the Company’s billing system
Download and maintain accurate customer files
Provide basic cash and credit card handling according to the Company’s policy
Provide quotes for Business Center equipment rentals
Complete equipment setup and support
Track and maintain office supplies and associated vendor pricing information
Support the Director of Event Technology with administrative duties
Maintain a clean, neat, and organized Business Center
Handle shipping and packaging with assigned carriers for domestic and international delivery
Requirements:
High school diploma/GED required
Associates degree is preferred
One year experience in a service related industry
One year of supervisory experience in a service related industry is preferred
Strong MS Office experience
Professional written and verbal communication skills
Working knowledge of office equipment, such as copiers and fax machines