Business Center Coordinator Job at Encore Global (Chicago)

French Support Center Coordinator

Our client, a global humanitarian organization, is looking to add to its member ...

Location

United States , Chicago

Salary:

20.00 - 22.00 USD / Hour

Beacon Hill

Expiration Date

Until further notice

Requirements

Business-level fluency in French and English, both verbal and written
At least 1+ year of experience offering internal or external customer service in a corporate setting or nonprofit organization
Experience navigating customer relationship management systems and utilizing MS Office
The ability to work remotely without interruption, including a home work space and reliable internet.

Job Responsibility

Fielding a high volume of phone and email inquiries as a first point of contact for the organization in both English and French
Maintaining detailed and accurate records in a member relations database
Handling confidential personal and financial information
Troubleshooting issues with and helping to provide positive user experience on the external member-facing apps.

What we offer

medical
dental
vision
federal and state leave programs as required by applicable agency regulations.

Fulltime

Data Center Business Program Manager

Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our c...

Location

United States , Quincy

Salary:

102600.00 - 202800.00 USD / Year

Microsoft Corporation

Expiration Date

Until further notice

Requirements

High School Qualification or equivalent AND 3+ years experience supporting IT equipment or related technology or delivering server and network deployment projects in large-scale environments OR equivalent experience
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role
Master's Degree in Business, Operations, Finance, or related field AND 6+ years experience in program management, process management, or process improvement OR Bachelor's Degree in Business, Operations, Finance, or related field AND 8+ years experience in program management, process management, or process improvement OR equivalent experience
Experience working in datacenter operations, infrastructure, or large-scale technical environments
Experience with procurement systems, financial planning tools, or ERP platforms
Experience building operational dashboards or reporting tools (Power BI, Excel, etc.)
Familiarity with supply chain operations, logistics, or infrastructure asset management

Job Responsibility

Streamline and standardize procurement processes for datacenter operations, logistics, and infrastructure support
Coordinate purchase requests, approvals, and vendor engagement to ensure timely and compliant procurement
Partner with supply chain and sourcing teams to manage vendor relationships and improve procurement efficiency
Identify opportunities to optimize procurement cycles, reduce costs, and improve operational readiness
Own the operational budgeting process for the datacenter operations organization
Track spending against approved budgets and ensure expenditures align with business priorities and financial targets
Partner with finance teams to support forecasting, quarterly planning, and variance analysis
Create and maintain process documentation, program governance frameworks, and operational workflows
Build scalable processes to support procurement governance, financial controls, and operational planning
Develop and maintain dashboards, reporting tools, and operational metrics to support decision making

What we offer

trainings and growth opportunities including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications

Fulltime

Communications center coordinator ii

As a community, the University of Rochester is defined by a deep commitment to M...

Location

United States of America , Rochester

Salary:

18.71 - 25.27 USD / Hour

University of Rochester

Expiration Date

Until further notice

Requirements

High School Diploma (required)
2-5 years hospital and/or call center and/ or customer service experience or equivalent combination of education and experience (preferred)
Ability to work as a team
Proficiency with Microsoft office computer skills
Strong communications, listening and customer service skills
Ability to handle a large volume of calls and work under pressure
Excellent interpersonal skills
Ability to expedite incoming calls to adhere to department phone statistical expectations

Job Responsibility

Receives telephone calls and processes pages for physician and hospital staff members
Handles and makes emergency and informational overhead announcements
Receives telephone calls and processes patient information and clinical directory assistance
Participate in weekend on-call responsibilities to ensure coverage of all weekend shifts
Has direct patient contact when replacing patient phone equipment
Handles all emergency alarms and codes for critical patient care issues
Acts as after-hours answering service as contracted
Participate in on-call change responsibilities as needed to assure 24/7 coverage
Troubleshoot and program pager accounts and group pager listings
Handle incoming patient information requests-using complex thinking and problem-solving skills

Parttime

Business Command Center Major and Cyber Incident Region Lead (SVP)

The Business Command Center (BCC) is a critical function supporting Citi's Servi...

Location

Ireland , Dublin

Salary:

119760.00 - 179640.00 EUR / Year

Citi

Expiration Date

Until further notice

Requirements

Proven Leadership Experience: Extensive experience in the financial services industry, with a focus on cash management, transactional banking, and trade operations
Stakeholder Management and Senior Leadership: Demonstrated expertise in managing executive-level communications and fostering alignment among diverse stakeholder groups and senior leadership
Global Collaboration Experience: Demonstrated experience working with global, multi-region initiatives, projects, and teams, including large matrix organizations
Influence and Collaboration: Ability to influence partners and drive cross-functional work to achieve optimal solutions to complex problems
Detail-Oriented and Results-Driven: Exceptional attention to detail, comprehensiveness of content, and ability to manage multiple assignments to completion under tight deadlines
Incident/Crisis Management Expertise: Deep understanding of incident and crisis management principles, including ownership, classification, initial support, escalation/notification, business impact analysis, and resolution tracking
Rapid Remediation & Escalation: Drive rapid engagement of key remediation resources and subject matter experts across functional groups to proactively avoid or minimize client-visible service disruptions. Ensure timely and effective escalation to key decision-makers and senior management
Severity Assessment & Communication: Establish and enforce consistent severity assessment across all regions and lines of business throughout the incident lifecycle, leveraging client impact and franchise risk criteria. Oversee the timely publication of content-rich incident status updates tailored for client-facing Service teams and regulatory-facing Product Management teams
Strategic Incident Preparedness: Coordinate proactive virtual war rooms for significant planned releases or anticipated market events to ensure preparedness and swift response
Enhanced Escalation Frameworks: Develop, implement, and manage enhanced client escalation models for key platinum clients, as well as robust internal escalation models for critical internal flows, such as Genesis Liquidity reporting

Job Responsibility

Proven Leadership Experience: Extensive experience in the financial services industry, with a focus on cash management, transactional banking, and trade operations
Stakeholder Management and Senior Leadership: Demonstrated expertise in managing executive-level communications and fostering alignment among diverse stakeholder groups and senior leadership
Global Collaboration Experience: Demonstrated experience working with global, multi-region initiatives, projects, and teams, including large matrix organizations
Influence and Collaboration: Ability to influence partners and drive cross-functional work to achieve optimal solutions to complex problems
Detail-Oriented and Results-Driven: Exceptional attention to detail, comprehensiveness of content, and ability to manage multiple assignments to completion under tight deadlines
Incident/Crisis Management Expertise: Deep understanding of incident and crisis management principles, including ownership, classification, initial support, escalation/notification, business impact analysis, and resolution tracking
Rapid Remediation & Escalation: Drive rapid engagement of key remediation resources and subject matter experts across functional groups to proactively avoid or minimize client-visible service disruptions. Ensure timely and effective escalation to key decision-makers and senior management
Severity Assessment & Communication: Establish and enforce consistent severity assessment across all regions and lines of business throughout the incident lifecycle, leveraging client impact and franchise risk criteria. Oversee the timely publication of content-rich incident status updates tailored for client-facing Service teams and regulatory-facing Product Management teams
Strategic Incident Preparedness: Coordinate proactive virtual war rooms for significant planned releases or anticipated market events to ensure preparedness and swift response
Enhanced Escalation Frameworks: Develop, implement, and manage enhanced client escalation models for key platinum clients, as well as robust internal escalation models for critical internal flows, such as Genesis Liquidity reporting

What we offer

competitive base salary (which is annually reviewed)
hybrid working model (up to 2 days working at home per week)
additional benefits that support you (and your family) to be well, live well and save well

Fulltime

Sr. Executive Assistant - Data Center GPU Business Unit

We are searching for an experienced Executive Assistant in our Data Center GPU B...

Location

United States , Austin

Salary:

90640.00 - 135960.00 USD / Year

AMD

Expiration Date

Until further notice

Requirements

Direct work experience supporting executive-level leaders and executives of our customers
Experience of administrative support at a senior level
Strong organizational and communication skills
ability to work independently as well as part of a team
Ability to use a variety of sophisticated office automation tools and software, including proficiency in PowerPoint, Excel, Word, SharePoint, SAP
Ability to collaborate with different levels of management, customers, and employees to exchange information and take appropriate action
Strong multi-tasking skills
Demonstrated ability to exercise judgment and initiative with a high degree of flexibility and responsiveness

Job Responsibility

Own the executive calendar
Prioritize appointments as necessary
Coordinate major offsite meetings and executive travel
Arrange domestic and international travel schedule and reservations
Prepare expense reports and ensure submission in a timely fashion
Interface with members of the management team, customers, and other executive visitors
Redirect inquiries and problems to staff members for response and resolution as necessary
Review and answer mail and inquiries and determine if executive action is required
Exercise judgment and initiative with high degree of flexibility
Set up and maintain propriety files and record retention schedules

What we offer

AMD benefits at a glance

Fulltime

Business Command Center Major-Cyber Incident Region Lead - Senior Vice President

The SVP C14, BCC Group Manager, serves as the APAC regional lead for Services Ma...

Location

Singapore , Singapore

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

10+ years of relevant experience in incident management, cyber response, or a related field
Demonstrated experience in senior stakeholder management, including effective negotiation and influencing at executive levels
Proven track record in project management with demonstrable results in improving IT services and operational resilience
Exceptional leadership capabilities with a focus on team development and performance management
Superior written and verbal communication skills, consistently demonstrating clarity, conciseness, and the ability to tailor communication appropriately for diverse technical and non-technical audiences
Strong ability to plan, organize, and prioritize workload effectively in a fast-paced, high-pressure environment
Bachelor's/University degree required

Job Responsibility

Lead and coordinate major incident management and cyber response across all Services Lines of Business globally occurring during APAC time zone, operating within a 24x7x365 framework
Drive rapid engagement of key remediation resources and subject matter experts across functional groups to proactively avoid or minimize client-visible service disruptions
Establish and enforce consistent severity assessment across all regions and lines of business throughout the incident lifecycle
Oversee the timely publication of content-rich incident status updates tailored for client-facing Service teams and regulatory-facing Product Management teams
Coordinate proactive virtual war rooms for significant planned releases or anticipated market events to ensure preparedness and swift response
Develop, implement, and manage enhanced client escalation models for key platinum clients
Coordinate and manage cyber event response and communication for all SMBF Lines of Business globally
Provide oversight for the early capture of all technology-caused Near Miss events across Services and Markets
Manage the performance and development of direct reports and subordinate teams

Fulltime

Project Accounting / Support Coordinator (Data Center Commissioning)

Support and maintain financial and administrative aspects of building commission...

Location

United States , Milwaukee

Salary:

Not provided

Veolia

Expiration Date

Until further notice

Requirements

Degree or equivalent college education from an accredited institution with major course work in accounting, business administration, or a closely related field, or Three (3) years of general accounting / finance experience required
Two (2) years project accounting, administration, or project coordination in a fast paced, large volume professional and customer service environment preferred
Experience working in engineering consulting or construction industry a plus
Proficiency in MS Office and Google Workspace
Effective communication, interpersonal, and problem-solving skills
Strong organizational, financial, and administrative skills
Highly motivated and proactive, focused on achieving results
Must be dependable and able to multi-task with a strong attention to detail
Ability to work well independently and as a team
Experience with SAP, BillQuick, Workday, Salesforce, Concur, Ariba, and/or DataServ a plus

Job Responsibility

Collaborate with Project Managers, Directors, and Finance (Finance Manager/Controller/Project Accountants) to coordinate project financial needs
Fill and submit proposal request forms including labor, contractor, expense, and profit estimates based on client proposals and resource schedules
Work with finance managers and project managers to update Salesforce revenue forecasts
Support finance manager with project expense accruals to maintain appropriate project profitability
monitor project financial health and office portfolio performance
Run and distribute standard project/financial reports for staff as needed
support visibility into project status and performance
Support fixed fee and time/material projects by coordinating time entry and expense reports with Project Managers
process transfers/corrections of billable employee hours as needed
Provide administrative support to the Finance Manager and ad hoc administrative/project support to staff

What we offer

Paid time off policies
health insurance
dental insurance
vision insurance
life insurance
savings accounts
tuition reimbursement
paid volunteering
employer sponsored 401(k) plan

Fulltime

Project Accounting / Support Coordinator (Data Center Commissioning)

Support and maintain financial and administrative aspects of building commission...

Location

United States , New York

Salary:

80000.00 - 90000.00 USD / Year

Veolia

Expiration Date

Until further notice

Requirements

Degree or equivalent college education from an accredited institution with major course work in accounting, business administration, or a closely related field
Three (3) years of general accounting / finance experience required
Two (2) years project accounting, administration, or project coordination in a fast paced, large volume professional and customer service environment preferred
Experience working in engineering consulting or construction industry a plus
Proficiency in MS Office and Google Workspace
Effective communication, interpersonal, and problem-solving skills
Strong organizational, financial, and administrative skills
Highly motivated and proactive, focused on achieving results
Must be dependable and able to multi-task with a strong attention to detail
Ability to work well independently and as a team

Job Responsibility

Collaborate with Project Managers, Directors, and Finance (Finance Manager/Controller/Project Accountants) to coordinate project financial needs
Fill and submit proposal request forms including labor, contractor, expense, and profit estimates based on client proposals and resource schedules
Work with finance managers and project managers to update Salesforce revenue forecasts
Support finance manager with project expense accruals to maintain appropriate project profitability
monitor project financial health and office portfolio performance
Run and distribute standard project/financial reports for staff as needed
support visibility into project status and performance
Support fixed fee and time/material projects by coordinating time entry and expense reports with Project Managers
process transfers/corrections of billable employee hours as needed
Provide administrative support to the Finance Manager and ad hoc administrative/project support to staff

What we offer

paid time off policies
health insurance
dental insurance
vision insurance
life insurance
savings accounts
tuition reimbursement
paid volunteering
employer sponsored 401(k) plan
sick leave – 56 hours

Fulltime

Select Country

Business Center Coordinator

Job Description

Job Responsibility

Requirements

What we offer

Looking for more opportunities?