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Business Center Coordinator

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Encore Global

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Location:
United States , Chicago

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Category:
-

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Contract Type:
Employment contract

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Salary:

17.21 - 22.37 USD / Hour

Job Description:

Oversee daily Business Center operations within a hotel environment by providing office assistance to hotel guests while ensuring courteous and efficient service.

Job Responsibility:

  • Oversee daily Business Center operations within a hotel environment by providing office assistance to hotel guests while ensuring courteous and efficient service
  • Acknowledge and interact with hotel team members and customers
  • Market the Business Center services to guests to increase revenue and seeks new sources of revenue
  • Maintain a positive work environment
  • Display a polished and professional image towards hotel team members and customers
  • Respond quickly to questions and requests and handle service problems politely and efficiently
  • Demonstrate knowledge of hotel and facility services
  • Provide daily scheduling and direction to Business Center staff
  • Train and address employee concerns
  • Make effective use of team resources and ensure proper staffing levels
  • Complete invoicing for customers
  • Enter and balance charges on the Company’s billing system
  • Download and maintain accurate customer files
  • Provide basic cash and credit card handling according to the Company’s policy
  • Provide quotes for Business Center equipment rentals
  • Complete equipment setup and support
  • Track and maintain office supplies and associated vendor pricing information
  • Support the Director of Event Technology with administrative duties
  • Maintain a clean, neat, and organized Business Center
  • Handle shipping and packaging with assigned carriers for domestic and international delivery

Requirements:

  • High school diploma/GED required
  • Associates degree is preferred
  • One year experience in a service related industry
  • One year of supervisory experience in a service related industry is preferred
  • Strong MS Office experience
  • Professional written and verbal communication skills
  • Working knowledge of office equipment, such as copiers and fax machines
What we offer:
  • Comprehensive insurance options
  • Generous PTO
  • Company-matching 401(k)

Additional Information:

Job Posted:
May 05, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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