Business Center Conference Concierge, Marriott Bonvoy

Marriott Bonvoy

Location:
Cayman Islands, Grand Cayman

Category:
Hospitality and Tourism

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

Responsible for coordinating conference and event functions, assisting guests with business center services, and supporting hotel operational departments to ensure exceptional guest experiences, all while following The Ritz-Carlton Gold Standards.

Job Responsibility:

Work with Event Manager to ensure all details of Conference, Wedding or Catering functions are carried out perfectly
communicate last minute details to hotel operational departments
meet group coordinator client contact prior to functions
make introductions and ensure all arrangements are agreeable
troubleshoot and resolve guest problems
process all payment types such as room charges, cash, checks, debit, or credit
balance and drop receipts according to accounting specifications
monitor inventory of supplies and equipment
order general office supplies
assist guests with their business center needs such as making copies, sending faxes, shipments
package, label, and ship items for guests
coordinate delivery of packages, mail, faxes, or boxes to the proper meeting room or guest room

Requirements:

Be able to multi task
have computer skills including Excel and Word
excellent phone and verbal communication skills
eye for detail
able to lift and carry 30-50 lbs.
be able to accept a very flexible schedule to include most weekends and Holidays
assist with Events and Front of House as and when necessary

What we offer:

Equal opportunity employer
inclusive environment welcoming diverse backgrounds
access to global opportunities
training in the 'Gold Standards' of The Ritz-Carlton
opportunity to belong to an amazing global team

Additional Information:

Job Posted:
August 16, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Business Center Conference Concierge