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Business Banking Relationship Manager II

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Citizens Bank

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Location:
United States , Pittsburgh

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Category:

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

Business Banking Relationship Manager IIs are seasoned industry professionals who focus on customer relationships. You will work with clients whose annual revenues range from $10M-$50M, which means they have more complex portfolios and financial needs. Your knowledge of commercial credit and access to a competitive product suite will allow you to help elevate their business — and ultimately strengthen the communities around you. In this role, you'll be empowered to grow your book of business and take your career to the next level.

Job Responsibility:

  • Manage, acquire and deepen a portfolio of new and existing commercial customer relationships within the Business Banking target market of five million to fifty million in annual revenue
  • Provide advisory led discussions to assess client needs and aspirations while positioning value added recommendations that drive customer delight and shareholder value
  • Engage COI’s and internal partners across the bank to uncover and deepen new business opportunities
  • Operate within a fast paced, demanding sales culture with measured routines and goals aimed at new loan and deposit generation, fee income, customer service and satisfaction
  • Actively engage in significant community activity to expand potential customer base and exemplify our company credo and community commitments

Requirements:

  • 4+ years in upper Business Banking/Lower Middle Market experience
  • Completion of Commercial Credit Training
  • Meaningful experience with moderately complex portfolios, customers, and transactions
  • Strong written and oral communication skills
  • Strong knowledge of sales force and various lending applications
  • Strong sense of customer service, satisfaction and retention
  • Adept at needs identification, problem solving and the consultative sales approach
  • Strong negotiation skills and the ability to overcome objections and adversity
  • Following of prospects, customers and COIs
  • Ability to self-generate and drive new business development
  • Action oriented and self-accountable to superior results
  • Strong understanding of risk and compliance
  • Meaningful Community involvement
  • Strong understanding of core products and services
  • Preferred undergraduate degree in business or finance
What we offer:
  • Choose from medical, dental and vision care options that offer preventative care at no cost
  • Enjoy up to 27 days of PTO, plus 11 paid holidays, paid parental leave and flexible work arrangements
  • Gain access to competitive products, streamlined lending tools, and collaborative support teams
  • Develop and grow your skills through regular training offerings, and tuition reimbusement for approved certificate and degree programs
  • Make a difference in the community by helping local businesses thrive, and give back through volunteering
  • Earn a competitive salary, and participate in our generous 401(k) and stock purchase programs
  • Get discounts on banking products, gyms, dining and more

Additional Information:

Job Posted:
February 06, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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