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Wells Fargo is seeking a Business Banking Relationship Management Manager (LO) in Consumer Business Lending providing leadership for a team of Senior Business Banking Relationship Managers.
Job Responsibility:
Manage and develop a team of relationship managers with a focus on client relationship management, client experience, acquisition of new clients, deepening existing relationships, and risk management for Business clients
Promote the growth of the business by implementing strategies to increase revenue by onboarding new clients, deepening relationships with existing clients, and retaining existing credit or deposit balances within an assigned territory
Identify and recommend opportunities for process improvement and risk control development
Make decisions and resolve low to moderately complex issues regarding resources, objectives, and operations of team to meet business objectives
Collaborate and consult with peers, colleagues, and multiple level managers
interact directly with clients, represent the company externally, and lead a team of individuals to resolve client issues while achieving Wells Fargo’s business objectives, by helping clients navigate processes and escalating inquiries when needed
Coach and manage team with low to moderate complexity and risk to offer the full suite and digital solutions to meet clients’ needs, by developing best practices to engage product organizations and understand clients’ businesses, strategic objectives, operational priorities, and financial positions
Partner with Strategy, Sales, and Product partners to provide vision and leadership, leveraging market data and expertise on client and market needs to enable the innovation, design, and delivery of solutions more effectively
Establish relationships with Wells Fargo partners across assigned territory to develop partnership agreements to better meet our client’s needs
Manage allocation of people and financial resources for functional area
Mentor and guide talent development of direct reports and assist in hiring talent
This LO position has customer contact and job duties which may include needs assessing and referring those customers interested in a dwelling secured product to a SAFE team member. This position includes assisting customers without taking an application and without offering or negotiating terms of a dwelling secured transaction. Individuals in a LO position also must meet the Loan Originator requirements under Regulation Z (LO) outlined in the job expectations below
Requirements:
5+ years of Business Banking experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
2+ years of leadership experience
Nice to have:
2+ years of supervisory or management experience
2+ years of commercial credit experience
Proven ability to recruit, hire and train new employees
Proven ability to manage a team in a virtual environment
Proven collaboration skills across various levels of the organization
Proven leadership, collaboration, team building, and partnership skills
Strong analytical and critical thinking skills combined with strategic business focus
Demonstrated effective verbal, written and interpersonal communications skills with the ability to present information in order to create understanding and influence decisions.
Proven leadership ability to drive successful execution of business imperatives
ability to plan, prioritize and set goals.
What we offer:
robust benefits
competitive compensation
programs designed to help you find work-life balance and well-being