Business Assurance Senior Analytical & Automation Specialist

• Develop and manage automated second-line controls to detect and prevent errors in customer accounts, billing, and service usage
• Perform data analytics for root cause analysis and communicate risk mitigation strategies to senior stakeholders
• Partner with first-line teams to resolve leakage issues and design effective controls
• Acquire and maintain data sources, ensuring accuracy and reliability for analysis
• Drive automation initiatives, process improvements, and standardisation of reconciliation practices
• Create dashboards and reports to provide actionable insights and trend analysis

• Strong analytical skills with proven experience in data analysis using SQL and BI tools
• Technical expertise in risk and margin assurance, automation, and control development
• Knowledge of telecommunications processes and IT systems
• Excellent communication skills and ability to collaborate with international teams
• Minimum 2 years’ experience, including 1 year in a similar role
• Proficiency in English (B2) and Italian (B2)
• University degree in IT or statistics preferred

Familiarity with WeDo RAID application and VBA macros

• Opportunity to work on cutting-edge automation and analytics projects within a global organisation
• Exposure to cross-functional collaboration and international teams
• Career growth in a dynamic and innovative environment
• Access to learning resources and continuous development programmes