CrawlJobs Logo

Business Assurance Lead

vodafone.com Logo

Vodafone

Location Icon

Location:
United Kingdom , Newbury

Category Icon
Category:
Finance

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Description:

We are seeking an experienced transformation leader to drive strategic change and operational excellence across international Business Assurance. Reporting to the Head of Business Assurance, the individual will guide global teams across VGE, Vodafone Three (UK), IoT, VCS, VRS, Automotive, and Satellite business units. The role focuses on building a strong second-line assurance capability, strengthening risk and control frameworks, leading cross‑market transformation, and championing innovation across global communities of practice.

Job Responsibility:

  • Lead, inspire, and develop international teams, fostering collaboration across markets and business units
  • Oversee the transition to a mature second-line assurance capability, embedding best practices and advanced methodologies
  • Expand the LRAM (Leakage Risk Assurance Management) product portfolio and enhance Business Assurance visibility across operating companies
  • Build trusted and effective relationships with senior internal and external stakeholders, ensuring alignment with business goals and regulatory expectations
  • Strengthen and improve controls frameworks to identify, assess, and mitigate operational and financial risks
  • Drive process standardisation by identifying leakage risks and collaborating with technology and business owners to resolve them
  • Define KPIs to evaluate effectiveness and efficiency of end-to-end processes while monitoring their performance
  • Identify and recommend optimal delivery models for Business Assurance in partnership with local markets and VOIS
  • Utilise data analytics to generate insights and support decision‑making for extended initiatives across Vodafone markets
  • Lead communication and engagement across global stakeholder communities, ensuring clear messaging and collaborative outcomes
  • Act as a role model within the global community of practice, promoting diversity, inclusion, and innovation

Requirements:

  • Exceptional leadership and communication capability, with experience engaging diverse and senior stakeholders and navigating complex discussions
  • Strong change management experience with a global outlook and cross‑cultural understanding
  • Proven ability in leading virtual teams and managing off‑shoring or large‑scale transformation programmes
  • Strong business acumen with the ability to diagnose varied business challenges and propose innovative solutions
  • Comfortable working in volatile or ambiguous environments with a resilient and collaborative approach
  • 15+ years’ experience in blue‑chip finance environments or shared service centres, including experience in global business process management
  • Expertise in Margin Assurance processes, with experience leading projects beyond standard operational activities
  • Strong financial understanding and commitment to maintaining a robust control environment
  • Demonstrable record of delivering people‑centred change initiatives
  • Ability to influence without authority and navigate organisational dynamics effectively
  • Authentic leadership style aligned with personal and organisational values
What we offer:
  • The opportunity to work at global scale across multiple Vodafone markets and business units
  • Exposure to strategic transformation programmes shaping Vodafone’s international assurance landscape
  • A collaborative environment where innovation, inclusion, and continuous improvement are encouraged
  • The chance to influence senior leadership and drive cross‑market impact

Additional Information:

Job Posted:
February 14, 2026

Icon
Vodafone - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Business Assurance Lead

Quality Assurance Lead

Clover Consulting has a direct client in Grand Rapids, MI in need of a Software ...
Location
Location
United States , Grand Rapids
Salary
Salary:
Not provided
myticas.com Logo
Myticas Consulting
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum 3-5 years in leading software projects in Testing area
  • Expertise in Software testing and best practices
  • Strong project management skillset
  • Strong leadership skills
  • Strong communication – written and verbal
  • Reporting and metrics
  • Bachelor’s degree
  • Expertise in leading testing projects and has experience in Testing methodology, practices, processes and tools
  • Expertise in coordinating testing for global programs/projects
  • Strong leadership/interpersonal skills and project management skillset
Job Responsibility
Job Responsibility
  • Take ownership to ensure the test deliverables are met to standards, quality practices and end-user requirements for IT projects and programs
  • Coordinate within and across teams to create test strategy, test plans, timelines and alignment on test execution
  • Coordinate within and across teams to build test scenarios, test cases, test data and other quality-related deliverables
  • Develop comprehensive test strategies with input from developers, analysts, enabling teams and process experts
  • Facilitate the development of test plans, test scenarios and test cases for Product Teams
  • Ensure test data and other needed information is prepared and available for test execution
  • Align with Program test deliverables and take ownership in preparing and coordinating testing for your assigned teams
  • Ensure test deliverables are met on time to meet program requirements
  • Take responsibility to facilitate and coordinate test execution within and across project teams
  • Take ownership to coordinate cross team test execution and make sure test progress is made on day to day basis
Read More
Arrow Right

Operational Risk Management - Quality Assurance Lead - SVP

Operational Risk Assurance teams support the Global Operational Risk function by...
Location
Location
United Kingdom , Belfast
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Substantial years of experience in Internal Audit, Operational Risk Assurance or Compliance Assurance with strong knowledge of 2nd line Testing & Monitoring routines
  • Outstanding communication and influencing skills through all levels of the organization and with external partners and vendors
  • Exceptional relationship management skills
  • In depth knowledge of Assurance Methodologies, technology platforms supporting 2nd line Risk Management
  • Ability to effectively communicate complex topics to a broad audience
  • Detailed oriented with analytical skills
  • Expert in Microsoft Office Tools
  • Bachelor’s/University degree, Master’s degree preferred
Job Responsibility
Job Responsibility
  • Responsible for maintaining and evolving the ORM Quality Assurance Methodology and desktop procedures
  • Establishes and oversees the execution of ORM Quality Assurance for the whole of Global ORM teams
  • Lead and manage a team of Quality Assurance testing team and be responsible for coaching and development of the team
  • Responsible for undertaking or contributing to certain governance processes such as annual planning, change management of annual plans
  • Responsible for providing challenge to the ORM coverage and Risk SME teams for Independent Challenge activities including and undertaking quality assurance activities for areas as advised by the Head Operational Risk Assurance from time to time
  • Co-ordinating and managing stakeholder engagements within wider Risk organization
  • Responsible for providing management information
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency
What we offer
What we offer
  • Generous holiday allowance starting at 27 days plus bank holidays
  • increasing with tenure
  • A discretional annual performance related bonus
  • Private medical insurance packages to suit your personal circumstances
  • Employee Assistance Program
  • Pension Plan
  • Paid Parental Leave
  • Special discounts for employees, family, and friends
  • Access to an array of learning and development resources
  • Fulltime
Read More
Arrow Right

It Business Lead Analyst

The IT Business Lead Analyst is responsible for liaising between business users ...
Location
Location
United Kingdom , Belfast
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Software experience in Requirement Analysis and Functional Spec Documentation
  • Experience for writing test cases and Execution of test cases
  • Extensive relevant experience in IT Business Analysis ideally in Finance industry
  • Strong Knowledge of GAAP Accounting
  • Good Understanding of Foreign exchange Trade life cycle, currency exposure, Hedging, revaluation, MTM, Pnl calculation, Reconciliation & Rates usage
  • Knowledge of FX and Derivative products like Options, Swaps, Futures forwards etc. would be an advantage
  • Worked in Onsite - offshore model
  • Significant years of experience in Technology in different capacities across business analysis, project management, user support/production support
  • Extensive relevant experience in IT Technology components ideally in Finance industry
  • Good to have Comprehensive knowledge of ETL Tools like Abinitio and Non SQL Database – MongoDb or equivalent
Job Responsibility
Job Responsibility
  • Provide input during development and implementation phases, including formulation and definition of systems scope, objectives and necessary system enhancements for complex, high-impact projects
  • Identify and communicate risks and impacts and propose risk mitigation options, considering business implications of the application of technology to the current business environment
  • Consult with business clients to determine system functional specifications and partner with multiple management teams and other units to meet organizational objectives
  • Evaluate new IT developments and evolving business requirements and recommend appropriate systems alternatives and/or enhancements to current systems by analyzing business processes, systems, and industry standards
  • Provide in-depth and sophisticated analyses with interpretive thinking to define problems, develop innovative solutions and influence strategic functional decisions
  • Supervise day-to-day staff management issues, including resource management, work allocation, mentoring/coaching
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets
What we offer
What we offer
  • Generous holiday allowance starting at 27 days plus bank holidays
  • increasing with tenure
  • A discretional annual performance related bonus
  • Private medical insurance packages to suit your personal circumstances
  • Employee Assistance Program
  • Pension Plan
  • Paid Parental Leave
  • Special discounts for employees, family, and friends
  • Access to an array of learning and development resources
  • Fulltime
Read More
Arrow Right

In-Business Quality Assurance - Financial Institution

Support the implementation and ongoing delivery of a Quality Assurance function ...
Location
Location
India , Mumbai
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Demonstratable quality control / quality assurance experience, including 3-5 years in banking, credit risk management, internal audit, loan review or quality assurance review function at an investment or large commercial bank
  • potential to understand complex counterparty credit product structures, and ideally versed in derivatives and structured investment products
  • good grasp of counterparty credit risk covered process, to evaluate findings within the Quality Assurance process, determine materiality, and partnering with in-line makers and checkers for ongoing improvement, problem detection, and sustainable remediation
  • understanding of risk management and controls frameworks related to counterparty credit risk management or another financial risk discipline
  • understanding of QA policies and procedures with the ability to execute change seamlessly
  • strong awareness and adherence to the control environment including Quality Assurance and Quality Control
  • strategic orientation to ensure the ICM organization continues to be positioned as a thoughtful and proactive partner on driving best practices to support safety and soundness within ICM and Citi
  • strong organizational skills with ability and willingness to work under pressure and manages time and priorities effectively with little supervision
  • evolving interpersonal skills, with the ability to build relationships and exert influence with and without direct authority
  • clear written and verbal communication skills, with the ability to communicate clearly and concisely to audiences of varying levels of seniority
Job Responsibility
Job Responsibility
  • Support the Head of Sales & Trading In-Business Quality Assurance to set the global strategy for and lead the implementation and ongoing delivery of a robust Quality Assurance function in accordance with the coverage universe
  • assist in providing effective credible challenge during QARs to Business Region Heads and Portfolio Managers, as regards to memo and process quality to ensure that weaknesses in such processes are identified and escalated as appropriate
  • ensure wholesale credit risks within Citi are effectively identified, measured, monitored, and controlled, consistent with the bank’s risk appetite and all policies and processes established within the risk governance framework
  • execute consistent and objective assessments during QARs
  • conduct follow-up on corrective actions raised during QARs
  • implement sustainability testing of corrective actions resulting from issues identified by Internal Audit or Regulators
  • synthesize and prepare quarterly Quality Assurance Scorecard Reports to ICG business management
  • interact with Analysts and Team Leads to ensure quality assurance protocols are adequate for all portfolios
  • assist WCR IBQA function in establishing policies, procedures, risk assessment and controls to drive effective QA coverage and standards
  • stay abreast of relevant changes to rules/regulations and other industry news
  • Fulltime
Read More
Arrow Right

Vice President, Institutional Credit Management - In-Business Quality Assurance - Financial Institutions Underwriting

The ICM In-Business Quality Assurance function (QA) verifies that established st...
Location
Location
India , Mumbai
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Quality Assurance: Demonstrable Credit / Counterparty credit risk Audit / quality assurance experience, including 5-7 years in the areas of banking, credit risk management, loan review or quality assurance review function at an investment or large commercial bank
  • Solid understanding of risk management and control frameworks related to Counterparty Credit Risk management or another Financial Risk discipline
  • Capability to understand complex counterparty credit product structures, and ideally versed in derivatives and structured investment products
  • Good grasp of counterparty credit risk covered process, to evaluate findings within the Quality Assurance process, determine materiality, and partnering with in-line makers and checkers for ongoing improvement, problem detection, and sustainable remediation
  • Strong background on core credit analysis for large corporate and finance industries including funds to properly evaluate process and quality breaks within the quality assurance function
  • Ideally, credit officer or analyst or operational credit risk background, with experience on day-to-day credit functions associated with analysts and risk approval
  • High awareness and adherence to the control environment including Quality Assurance and Quality Control
  • Competencies: Highly Effective interpersonal skills, with the ability to build relationships and exert influence with and without direct authority with Senior Levels of Management
  • Solid organizational skills with ability and willingness to work under pressure and manages time and priorities effectively
  • Exceptional written and verbal communication skills, with the ability to communicate clearly and concisely to audiences of varying levels of seniority
Job Responsibility
Job Responsibility
  • Support the Head of FI In-Business Quality Assurance to set the global strategy for and lead the implementation and ongoing delivery of a robust Quality Assurance function
  • Provide effective credible challenge during QARs to Business Region Heads and Portfolio Managers, as regards to memo and process quality to ensure that weaknesses in such processes are identified and escalated as appropriate
  • Support with the aim to ensure wholesale credit risks within Citi are effectively identified, measured, monitored, and controlled, consistent with the bank's risk appetite and all policies and processes established within the risk governance framework
  • Support execution of consistent and objective assessments during QARs
  • Support execution of subsequent follow-up on corrective actions that were raised during QARs
  • Support execution of sustainability testing of corrective actions resulting from issues raised by Internal Audit or Regulators
  • Synthesize and prepare quarterly Quality Assurance Scorecard Reports to ICM business management that communicate and measure results and identify negative trends and potential solutions
  • Constant interaction with the respective Analysts and Team Leads, to ensure that quality assurance protocols are adequate for all portfolios
  • Support WCR IBQA function in the establishment of WCR IBQA policies, procedures, risk assessment and controls to drive effective QA coverage and standards
  • Support ICM Head of Markets In-Business Quality Assurance Functional Head to stay abreast of relevant changes to rules/regulations and other industry news including regulatory findings
What we offer
What we offer
  • Extensive on-the-job training and exposure to senior leaders
  • Traditional learning opportunities
  • Access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses
  • Resources and tools to volunteer in the communities in which they live and work
  • Opportunity to give back and make a positive impact through volunteerism
  • Fulltime
Read More
Arrow Right

Technology and Data Risk Assurance Lead

Technology and Data Risk Assurance Lead is responsible for the assessment of out...
Location
Location
Canada , Mississauga
Salary
Salary:
120800.00 - 170800.00 USD / Year
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 6+ years of experience in operational risk management, compliance, audit, or other control related functions in the financial services industry
  • ability to identify, measure, and manage key risks and controls
  • track record leading control related projects and programs
  • ability to see the big picture with high attention to critical details
  • develop and implement strategy and process improvement initiatives
  • comprehensive knowledge of Citi’s businesses and functions and their risk profiles
  • developing new ideas and improving current processes to proactively mitigate risks
  • requires an ability to provide challenge and make recommendation for risk and controls remediation
  • expert knowledge in the development and execution for controls
  • proven experience in control related functions in the financial industry
Job Responsibility
Job Responsibility
  • Responsible for the quality, completeness, and accuracy of the implementation of the control framework, including risk control policy, control standard, issue management policy, lesson learned policy and control inventory
  • lead the assessment of activities and processes as per required policies, standards and procedures to strengthen risk management quality
  • conduct routine testing of internal activities and processes to ensure adherence to established quality standards and identify areas of risk or non-compliance
  • review stakeholder/client feedback and respond to any quality assurance complaints or issues in a timely and efficient manner
  • support quality testing performed for business function quality control and transformation lead quality control post completion of an activity/process
  • develop and execute monitoring and testing for controls, including control design assessment and design of operational effectiveness for monitoring and testing tools, monitoring/testing design assessment, and execution of monitoring/testing tool
  • regularly report on quality control outcomes and control effectiveness to top management and relevant stakeholders.
  • Fulltime
Read More
Arrow Right

Vice President, Report Conformance Testing Quality Assurance Lead Analyst

The Finance Quality Assurance, Testing, and Validation (QATV) team ensures the h...
Location
Location
Philippines , Taguig
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 6-10+ years of relevant experience, within the financial services industry preferred
  • Regulatory Reporting experience preferred
  • Background in CCAR, Liquidity, RWA, Basel, Audit, Testing or Compliance Testing will be an advantage
  • Recognized technical authority for an area within the business
  • Requires communication and diplomacy skills in order to guide and influence others
  • Experience and demonstrated ability to manage competing priorities in a complex and dynamic environment
  • Self-motivated with the ability to make decisions in the absence of detailed instructions
  • Proficient Microsoft Office skills
  • In depth knowledge of banking products / systems preferred
  • CPA preferred
Job Responsibility
Job Responsibility
  • Contributes to the design, roll-out and governance of financial solutions
  • Participates in formulating and setting strategic direction for the process, organization and architecture covering Finance across Citi businesses, products, functions and locations
  • Assists in setting business and information architecture standards for Finance
  • Plays a part in settling and operating necessary forums and frameworks to establish and govern policies and starts for global Finance processes
  • Participates in assessing and incorporating changing business, regulatory and market information needs into finance processes and applications
  • Manages a small team, or function as a single incumbent with management responsibilities for a function
  • Integrates expertise and industry expertise within a defined area
  • Advises on standards around which others will operate
  • Coordinates and contributes to the ideas of the entire function
  • Performs other duties and functions as assigned
What we offer
What we offer
  • Extensive on-the-job training and exposure to senior leaders
  • Traditional learning opportunities
  • Chance to give back and make a positive impact through volunteerism
  • Resources to meet unique needs
  • Empowerment to make healthy decisions and manage financial well-being
  • Opportunity to grow career, give back to community, and make a real impact
  • Fulltime
Read More
Arrow Right

In-Business Quality Assurance – Financial Institutions (Credit Risk)

Institutional Credit Management’s objective is to provide an integrated credit u...
Location
Location
India , Mumbai
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong assurance experience, including 8-10 years in corporate banking, credit risk management, internal audit, loan review or quality assurance review function at an investment or large commercial bank
  • Knowledge of Wholesale Credit Processes and organizational awareness, portfolios, and processes
  • Understanding of policies and procedures with the ability to execute change seamlessly
  • Reasonable grasp of the markets and lending wholesale credit risk covered process
  • Strong background on core credit analysis for large corporate and finance industries
  • Ideally, credit officer or analyst or credit risk background, with experience on day-to-day credit functions associated with analysts and risk approval
  • High awareness and adherence to the control environment including Quality Assurance
  • Advanced Microsoft Office (Word, Excel, and PowerPoint) skills
  • BA/BSc or higher degree in Business (MBA), or any other related subject
Job Responsibility
Job Responsibility
  • Support Regional Leads in implementation and ongoing delivery of a robust Quality Assurance function
  • Provide effective credible challenge during QARs to Business Region Heads and Portfolio Managers
  • Support wholesale credit risk identification, measurement, monitoring, and control
  • Support execution of consistent and objective QAR assessments
  • Follow-up on corrective actions raised during QARs
  • Assist in preparation of Quality Assurance reports to WCR management
  • Interact with Underwriting and 1LOD functions to ensure adequate QA protocols
  • Support establishment of WCR In-Business QA policies, procedures, risk assessment, and controls
  • Stay abreast of relevant changes to rules/regulations and industry news
  • Support ICM Voice of the Employee initiatives
What we offer
What we offer
  • Global benefits
  • Best-in-class benefits to live well and save well
  • Fulltime
Read More
Arrow Right
Jobs by Category
Art and Entertainment Jobs Banking Jobs Call Center Jobs Construction Jobs Consulting Jobs Customer Service Jobs Education Jobs Energy Jobs Finance Jobs Gastronomy Jobs Health and Beauty Jobs Hospitality and Tourism Jobs Human Resources Jobs Insurance Jobs IT - Administration Jobs IT - Software Development Jobs Legal Jobs Logistics Jobs Manufacturing Jobs Marketing, Digital Marketing, SEO, SEM Jobs Media Jobs Nursing Jobs Office Administration Jobs Pharmacy Jobs Physical Work Jobs Public Relations Jobs Public Sector Jobs Purchasing Jobs Quality Control Jobs Real Estate Jobs Research and Development Jobs Sales Jobs
Job Positions Jobs by Country
United States Jobs United Kingdom Jobs India Jobs Canada Jobs Australia Jobs Germany Jobs Ireland Jobs Poland Jobs
Company
Blog About Us Contact
Follow Us
Facebook
X (Twitter)
LinkedIn
Instagram
CrawlJobs Group
ITFlashcards AllDevBlogs
© 2026 CrawlJobs Ltd. All Rights Reserved
Terms & Conditions Privacy Policy