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Business associate radiation oncology

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Advocate Health Care

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Location:
United States

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Category:
Health and Beauty

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Contract Type:
Not provided

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Salary:

20.80 - 31.20 USD / Hour
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Job Description:

Performs clerical duties in the technical work areas of the department. Supports the technologists, nursing staff and physicians in the activities related to the delivery of patient care. Contributes to a harmonious work environment and Service Excellence Standards.

Job Responsibility:

  • Performs clerical duties in the technical work areas of the department
  • Answers telephone in a timely manner, utilizing appropriate telephone etiquette
  • Greets and acknowledges patient and family members in a professional and welcoming manner
  • Coordinate incoming and outgoing calls including recording and reporting of pages and messages
  • Assists with “Call” report findings to physician/office
  • Participate in calling patients to confirm appointment times and or call-backs
  • Delivers completed requisitions/paperwork to technologist area in a timely manner
  • Assure that paperwork is filed and/or distributed according to policies and procedures in a timely manner
  • Accurately Complete 100% of paperwork in timely manner
  • Participate in trouble-shooting activites and implement corrective action plans as directed by manager
  • Participate in providing recommendations to manager to improve scheduling/registration process
  • Maintain cleanliness and organization of immediate work area
  • Assure that computer system paperwork is of high quality so that it can be read without problems
  • Assure that required reports are completed in a timely manner and distributed to identified person(s)
  • Data entry activities as required
  • Participate in inventory ordering and distribution of department supplies
  • Match goods received with delivery orders
  • Maintain supply of forms, ie. History worksheets
  • Works in a timely manner that is in compliance with Hospital Infection Control Standards, OSHA and other regulatory agencies
  • Adheres to department procedures regarding patient and associate safety
  • Maintain Computer skill level in accordance with expected turnaround times and expected work outputs as established via policies and procedures
  • Perform basic trouble-shooting procedures
  • Accurately identify and complete all fields that require data entry
  • Ensure timely and accurate processing of work and repair orders for Department
  • Perform patient interviews to obtain and document patient demographic and medical coverage information
  • Creates and mails out Lay Summaries to each patient in the time specified by the FDA requirements
  • Tracks ACR of patients by phone and registered mail to schedule additional testing per MQSA requirements
  • Registers outpatients into Hospital’s Allegra System
  • Verify necessary insurance information is obtained
  • making a copy of patient ID and insurance card
  • Scans information into the computer
  • Compare and verify provided patient information with system patient information
  • Assures patient information is accurate via review of patient identification materials, patient ID, insurance card/insurance policy materials
  • Accurately scans information into computer
  • Enters or secures patient information in RIS and Allegra to include assistance with patient billing
  • Enters and processes Radiology orders and schedules patients as required
  • Support the technologists, nursing staff and physicians in the activities related to the delivery of patient care
  • Responds and assists the technical staff when needed
  • Assists technologists with changing of patient clothes and patient washroom assistance
  • Promotes patient safety by reporting issues through established channels and participating as requested in safety initiatives
  • Demonstrates the ability to respond to emergency situations such as Code Blue, Code Red, etc
  • Responds to the needs of patients and visitors waiting for procedures
  • Stocks dressing rooms and empty dirty linen
  • Contribute to a harmonious work environment and Service Excellence Standards
  • Foster positive communication between all members of Mammography
  • Demonstrate appropriate telephone etiquette
  • Acknowledge and respond to all internal and external customers
  • Develop skills, knowledge and professionalism by attending inservices, Department/Hospital committees and Continuing Education development programs
  • Other duties as assigned
  • Attend and participate in Department staff meetings
  • Demonstrate “Service Excellence” standards at all times

Requirements:

  • High School diploma or equivalent
  • 2 - 3 years of hospital registration, billing or collection experience
  • Knowledge of third party payors
  • Knowledge of the Allegra system preferred
  • Strong medical terminology background preferred, certification in medical terminology within one year of employment
  • Customer service experience preferred
  • Knowledge of a PC computer keyboard with data entry experience
  • Previous Allegra experience is beneficial
  • Excellent communication and customer service skills
  • Strong interpersonal skills
  • Ability to function in a stressful, fast-paced environment with a high level of empathy, tact and poise
  • Must type 20-30 words per minute, preferred
  • Ability to read, enter and retrieve information from the computer terminal
  • Ability to work weekends, holidays, and different shifts in order to accommodate staffing needs, may be required
  • Ability to lift up to 35 pounds without assistance

Nice to have:

  • Knowledge of the Allegra system preferred
  • Strong medical terminology background preferred
  • Customer service experience preferred
  • Previous Allegra experience is beneficial
  • Must type 20-30 words per minute, preferred
What we offer:
  • Paid Time Off programs
  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Family benefits such as adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match and other financial wellness programs
  • Educational Assistance Program

Additional Information:

Job Posted:
February 02, 2026

Employment Type:
Parttime
Work Type:
On-site work
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