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Business Applications Specialist

United States, New York City 100000.00 - 123000.00 USD / Year · Job Posted March 25, 2026
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Job Description

Realize your potential by joining the leading performance-driven advertising company! As a Business Applications Specialist on the Information Systems team in our New York office, you’ll play a vital role in partnering closely with Sales and Account Management teams to design, build, and implement CRM, automation, and GenAI-powered solutions. This is a builder-centric role focused on improving day-to-day workflows, accelerating productivity, and helping our global revenue engine scale more effectively.

Job Responsibility

  • Architect & Implement: Partner with global business stakeholders to translate complex requirements into technical solutions within business applications
  • Drive Automation at Scale: Design, build, and maintain enterprise declarative automation (e.g., Salesforce Flow, Dynamics Business Rules) that supports hundreds of users across global regions
  • Pioneer GenAI Solutions: Identify high-value use cases for Generative AI within our business processes. You will prototype and deploy LLM-driven tools (e.g., automated sales assistance, intelligent data synthesis) using APIs and native AI capabilities
  • Scale through Enablement: Transform our Sales team from “users” to “builders” by teaching them to create their own low-code GenAI tools, speeding up their daily workflows
  • Introduce new tools and capabilities: Learn and onboard new tools quickly, implementing best practices and adapting solutions as business needs evolve
  • System Ownership: Manage the end-to-end lifecycle of system enhancements, from discovery and sandbox testing to production deployment and user adoption
  • Collaborate with global Information Systems and Integration/Development teams on cross-functional initiatives

Requirements

  • 2–5+ years of hands-on experience in Enterprise Business Systems (e.g., Salesforce, Dynamics 365)
  • Proven track record of designing and deploying complex, multi-stage automations (e.g., Salesforce Advanced Flows) – managing thousands of records and hundreds of users without compromising system performance
  • Strong understanding of sales or go-to-market processes and how to map them to technical solutions
  • Experience implementing GenAI solutions for business users. Hands-on experience or deep conceptual knowledge of implementing GenAI solutions for business users (e.g., LLM-based integrations, prompt engineering for sales automation, RAG-based tools)
  • Ability to bridge the gap between AI capabilities and practical sales workflows (e.g., lead enrichment, predictive scoring)
  • Hands-on experience in vibe coding, light scripting or coding experience
  • Ability to work autonomously, take ownership of deliverables, and collaborate effectively with a manager and team based in a different time zone

Nice to have

  • Light scripting or coding experience (e.g., Python, JavaScript) to augment “no-code” solutions
  • Familiarity with SQL/SOQL for data analysis and troubleshooting

What we offer

  • comprehensive benefits (health, dental, vision, 401k matching)
  • pre-tax commuter benefits
  • a fully stocked kitchen
  • various gym partnerships
  • hybrid work schedule with 3 days in-office
  • discretionary bonus
  • equity
  • flexible PTO
  • competitive 401(k) match
  • paid parental leave

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