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Fullpath is an AI-first tech company in the automotive space with hubs across the US and Israel. Our mission is to constantly disrupt the industry by creating new, groundbreaking technologies to help dealers build stronger, more resilient businesses. Our work happens in the fast lane as we work to bring AI and data-driven solutions to a quickly evolving industry. Our team at Fullpath is made up of curious and creative individuals who are always looking to achieve the impossible. We are bold, collaborative, and goal driven, and, at our core, we believe every voice has value and can impact our bottom line. We are seeking a Business Applications Manager to manage our tech stack and work with departments across the company. The primary tool you’ll be working with on a daily basis is Salesforce, but this position is responsible for managing other business applications as well. You will work closely with the wider Business Applications team to execute on initiatives, proactively suggest and build improvements, and collaborate closely with department leaders to ensure success. This is a position based out of our Tel Aviv or Jerusalem office, and will report to the VP Operations.
Job Responsibility:
Support the organization’s needs regarding all business applications to ensure that each team member has the tools they need to do their job successfully (with a high focus on Salesforce)
Develop a strong understanding of all current tools being used and their specific implementation in the company
Become an expert in the company’s Salesforce implementation and analyze opportunities for improvement
Configure and customize Salesforce applications to meet specific business needs.
Assist with prioritization and delegation of tasks to the team
Design and implement complex Salesforce workflows, processes, and reports, navigating and connecting various custom objects and 3rd-party system integrations.
Provide guidance and support for Salesforce integrations with third-party applications.
Oversee Salesforce training and the development of documentation including system architecture, user guides, and training materials.
Collaborate with company leadership to understand business needs and ensure that tech stack is reflecting these requirements while maximizing for efficiency
Develop timelines for expected delivery and regularly communicate with stakeholders to set expectations and analyze priorities
Ensure CRM data is clean, identifying needs for new automations or validations to prevent data gaps
Work closely with Data Analyst team to provide guidance on CRM structure to enable accurate reporting
Identify opportunities for new solutions and integrations
Requirements:
Excellent English and strong Hebrew skills
5+ years experience in Business Applications Manager/Solutions Architect/Salesforce Manager or similar role
5+ years Salesforce-related role
3+ years experience in a SaaS environment in a role/department related to the customer journey (Marketing, Sales, Customer Success, Operations, etc.)