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We're looking for a Business applications Manager to join our PMO & Applications team, based in Brussels or Paris. You’ll take end‑to‑end ownership of a diverse portfolio of around 70 SaaS applications spanning 12 business domains. While the scope is broad, your role is deeply hands‑on: you’ll be the primary owner for 4–5 critical applications, fully accountable for their lifecycle, configuration, governance, vendors, and roadmap, while acting as co‑owner or trusted advisor for the rest of the portfolio. This is a strategic but operationally grounded role. You’ll work closely with business and IT stakeholders to identify the right tools, guide sourcing and consolidation decisions, and ensure applications are well‑governed, cost‑efficient, and aligned with future needs. From licence management and rationalisation to hands‑on platform administration, you’ll actively shape a coherent and sustainable application landscape.
Job Responsibility:
Application Sourcing, Implementation & Migration
Application Administration & Evolution
Application Analysis & Optimisation
Requirements:
Bachelor's degree (Master's preferred) in Information Systems, Business, or related field
3–5 years of experience in business application management, IT, or enterprise applications administration
Hands-on experience with SaaS/cloud applications in a Customer Management context (CRM, CSM, Marketing, Product Management)
Working knowledge of at least one of: Jira, Odoo, Intercom, Pendo
AI enthusiast - comfortable using AI tools to accelerate analysis, configuration, and documentation
Analytical mindset with the ability to translate business requirements into application configurations
Hands-on, customer-service- and result-oriented
Fluent in French and English (technical-to-business translation)