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Robert Half is seeking an experienced Business Applications Analyst for our client in Madison, to support and evolve their internal business systems environment. This role focuses on maintaining application reliability, improving business processes through technology, and partnering with stakeholders to ensure systems meet operational needs. The ideal candidate will combine technical troubleshooting skills, business analysis capabilities, and systems knowledge to support enterprise platforms and identify opportunities for improvement. This position collaborates closely with business users, IT teammates, and third-party vendors to ensure critical applications remain stable, scalable, and aligned with organizational goals.
Job Responsibility:
Provide day-to-day support for core enterprise platforms and associated integrations
Troubleshoot system issues, coordinate resolutions, and ensure application reliability
Monitor system performance and identify opportunities for optimization or improvement
Partner with business stakeholders to understand operational challenges and translate them into technical requirements
Assist in designing system enhancements that maximize the value of existing platforms while limiting unnecessary customization
Document workflows, functional requirements, and system configurations
Develop test plans and test cases for application enhancements and updates
Coordinate user acceptance testing and regression testing activities
Track and manage defects while working with vendors or internal teams to resolve issues
Participate in evaluating new software tools or technologies that support evolving business requirements
Contribute to initiatives that modernize or enhance the overall applications ecosystem
Provide technical insight during system upgrades, integrations, and technology planning
Support application-related initiatives from planning through implementation
Assist with system configuration, documentation, and deployment tasks
Collaborate with internal teams to ensure project deliverables meet timelines and quality standards
Requirements:
SQL or database query development (including PL/SQL or similar tools)
Enterprise resource planning (ERP) platforms such as Oracle E-Business Suite, Oracle Fusion, or comparable systems
Integrating enterprise systems with third-party applications
Data analytics and reporting tools such as Power BI, Snowflake, or similar platforms
Collaboration and productivity tools such as Microsoft Office, project tracking platforms, and documentation systems
Database utilities or query tools used for system analysis and troubleshooting
Familiarity with process improvement frameworks such as Lean, Six Sigma, or IT service management practices
Strong written and verbal communication skills
Organized and adaptable, with the ability to manage multiple priorities in a fast-moving environment
Experience supporting systems within complex operational environments is beneficial
Nice to have:
Familiarity with process improvement frameworks such as Lean, Six Sigma, or IT service management practices
Experience supporting systems within complex operational environments is beneficial