Business Application Support Officer

• Take ownership of the end-to-end maintenance of our enterprise software solutions
• Support the introduction of new technologies to drive efficiency and effectiveness across the organization
• Use your SQL skills to navigate relational databases and ensure our records and knowledge management systems are accurate and accessible
• Leverage your high-level systems analyst skills to troubleshoot complex applications and provide clear, confident guidance to staff

• Tertiary qualifications in Computer Science OR at least 3 years of experience in a similar role focused on enterprise software maintenance
• Minimum 3 years of proven experience supporting enterprise software solutions
• A solid understanding of relational databases and the ability to write/run MSSQL queries
• Demonstrated experience as a systems analyst working on complex, multi-layered applications
• High-level interpersonal skills
• A flexible approach and the ability to deliver outcomes in a fast-paced, multi-tasked environment
• A proactive drive to use office software and records management systems to their full potential

• Experience with SharePoint/SharePoint Online, SAP, Pathway, GIS, Library Management Systems, or Facility Management solutions
• Familiarity with Power Platform and Azure Logic Apps
• A background or interest in application development

training and education