Business Application Support Engineer Intern Job at Alliance Automotive UK LV Ltd (Birmingham)

FX Applications Support Senior Analyst

This hybrid role involves working as part of the FX Applications Support team to...

Location

Australia , Sydney

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

5-8 years experience in an Application Support role
experience installing, configuring or supporting business applications
experience with some programming languages and willingness/ability to learn
advanced execution capabilities and ability to adjust quickly to changes and re-prioritization
effective written and verbal communications including ability to explain technical issues in simple terms that non-IT staff can understand
demonstrated analytical skills
issue tracking and reporting using tools
knowledge/experience of problem management tools
good all-round technical skills
ability to effectively share information with other support team members and with other technology teams

Job Responsibility

provides technical and business support for users of Citi applications
maintains application systems running in daily operations
manages, maintains and supports applications and their environments
performs start-of-day checks, continuous monitoring, and regional handovers
performs same day risk reconciliations
develops and maintains technical support documentation
assesses risk and impact and escalates in a timely manner
ensures storage and archiving procedures are functioning correctly
participates in application releases, from development to post-implementation analysis
identifies risks, vulnerabilities and security issues

What we offer

rewarding work
supportive environment
clear opportunities for progression
exciting company benefits

Fulltime

FX Applications Support Senior Analyst

As an FX Application Support Analyst, you will play a key role in running and ma...

Location

Australia , Sydney

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

5-8 years’ experience in an Application Support role
experience installing, configuring or supporting business applications
experience with some programming languages and willingness/ability to learn
advanced execution capabilities and ability to adjust quickly to changes and re-prioritization
effective written and verbal communications including ability to explain technical issues in simple terms that non-IT staff can understand
demonstrated analytical skills
issue tracking and reporting using tools
knowledge/experience of problem management tools
good all-round technical skills
ability to effectively share information with other support team members and with other technology teams

Job Responsibility

provides technical and business support for users of Citi Applications
maintains application systems that have completed development stage and are running in daily operations
manages, maintains and supports applications and their operating environments, focusing on stability, quality and functionality
start of day checks, continuous monitoring, and regional handover
perform same day risk reconciliations
develop and maintain technical support documentation
identifies ways to maximize potential of applications used
assess risk and impact of production issues and escalate to business and technology management
ensures storage and archiving procedures are in place and functioning correctly
formulates and defines scope and objectives for complex application enhancements and problem resolution

What we offer

rewarding work in a supportive environment
clear opportunities for progression
exciting company benefits
diverse team of professionals
global network of people, data and relationships

Fulltime

Technical Support Engineer

Customer Solution Centers are made up of teams that provide remote (offsite) ser...

Location

China , Dalian

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

High School: completion of post-primary level education prior to University study
0-1 year experience in relevant technologies and customer environments
Relevant industry qualification where applicable
Excellent verbal and written communication skills in language to be supported
Experience in troubleshooting in a technical environment
Excellent analytical and problem-solving skills
Software and hardware knowledge of computing, storage and peripheral devices
Advanced proficiency with case management databases and tools
Superior customer service skills
Phone and remote support experience

Job Responsibility

Successfully resolve technical issues (hardware and software) from incoming internal or external businesses and end user's contacts and proactive notification systems
Respond to service, product, technical, and customer-relations questions on subjects such as features, specifications, and repairs on current and discontinued products, parts, and options, based on customer entitlement (warranty through mission-critical)
Resolve incoming internal or external businesses and end user's problems via telephone and e-support
Articulate both in writing and verbally case summary, resolution and add to Knowledge Management System (KMS)
Proactively assist customers to avoid or reduce problem occurrence
Represent the company in a face-to-face customer location visit, industry conference/trade show, vendor meeting, etc.
Engage team members for support as required to ensure internal or external business and end user SLA demands are met
Begin to partner with and assist the Sales Pursuit team

What we offer

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

Fulltime

HMI Applications Engineer

Field Application Engineer (regular employee in ASML). Application support for E...

Location

Japan , Chitose; Yokkaichi

Salary:

Not provided

ASML

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Electrical Engineering, Semiconductor Engineering, Materials Engineering, Physics or their related field
Minimum 2-3 years of relevant work-related experience with the e-Beam/optical metrology / inspection as an engineer/technical user in Semiconductor manufacturing /R&D and/or the equivalent suppliers
Advanced English written/reading and verbal communication skill
Advanced Japanese written/reading and verbal communication skill
SEM, E-Beam metro/inspection and/or Semiconductor process knowledges
Good problem analysis and solving skill
Good coordination skills, communications/Presentation skills and excellent skills on MS offices (Power Point, Words, Excel, and others)
Good team player and committed to the success of ASML
Good customer communication skills
Initiative-taker

Job Responsibility

Application support for EB inspection and metrology for Japan
Collaborate with Sales, Marketing, Customer support teams to build up trustworthy relationship with customers through providing application support, new products/technology introduction/promotion for the installed base and new products introduction activities
Provide and help customers set up/optimize the recipes for the gap defect detection, new function test and learn e-Beam application (lecture and hands on training) to meet customers’ needs and achieve higher level of customer satisfaction
Support e-beam Metrology and Inspection together with ASML Litho & application team in vision of the Holistic solution for the semiconductor manufacturing
In charge of developing, propose and lead the field evaluation, joint development and customer wafer demo (live / non live)
Set up and conduct the customer and/or internal meetings daily basis to discover and understand e-Beam application needs/requirements and create the clear, concise and concrete report including the next steps and proposal
Proactively drive the field issues, challenges on not only application activities, but also others associated with HMI e-Beam products in the field as the one-team of ASML/HMI
Travel and stay abroad for the training, workshop and other various business needs/request as needed.

Fulltime

L1 Compute Support Engineer

L1 Compute Support Engineer with Italian role providing remote service, customer...

Location

Bulgaria , Sofia

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Excellence in verbal and written English and Italian
0-1 year experience in relevant technologies and customer environments
Relevant industry qualification where applicable
Experience in troubleshooting in a technical environment
Excellent analytical and problem solving skills
Software and hardware knowledge of computing, storage and peripheral devices
Advanced proficiency with case management databases and tools
Superior customer service skills
Phone and remote support experience
E-support experience

Job Responsibility

Successfully resolve technical issues (hardware and software) from incoming internal or external businesses and end user's contacts and proactive notification systems
Respond to service, product, technical, and customer-relations questions on subjects such as features, specifications, and repairs on current and discontinued products, parts, and options
Resolve incoming internal or external businesses and end user's problems via telephone and e-support
Articulate both in writing and verbally case summary, resolution and add to Knowledge Management System (KMS)
Proactively assist customers to avoid or reduce problem occurrence
Represent the company in a face to face customer location visit, industry conference/trade show, vendor meeting
Engage team members for support as required to ensure internal or external business and end user SLA demands are met
Begin to partner with and assist the Sales Pursuit team

What we offer

Health & Wellbeing benefits
Personal & Professional Development programs
Unconditional Inclusion environment
Comprehensive suite of benefits supporting physical, financial and emotional wellbeing
Career development programs
Access to broad portfolio of HPE technologies
Global network of partners and customers

Fulltime

Field Support Engineer

This role has been designed as ‘Onsite’ with an expectation that you will primar...

Location

China , Shanghai

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Bachelor's degree preferred or Associate degree holder (technical field) with 4-6 years working experience in related fields desired
Broad knowledge of company products and services offerings
Basic knowledge of corporate organization, job, and policies
Comprehensive business, technical, or functional knowledge
Well versed in core technical competencies (OS, networking, core company applications)
Communicate effectively and tactfully to technical level, first- and middle-level management within an organization
Active listening skills and ability to adjust messages to audience level
Problem-solving skills (proactive, reactive and creative)
Able to identify alternative actions, sets appropriate priorities and identifies creative and practical solutions
Technical background or significant technical understanding to communicate with customers and technicians for problem determination and solution implementation

Job Responsibility

Apply technical knowledge to operate a technology area (e.g. server administration, technical security management, performance management) or customer group with moderate risk/complexity
Integrate technical knowledge and business understanding to create solutions for customers
Resolve most technical incidents independently within your technical area
Work with team members to resolve more complex or cross-technology incidents
Identify potential escalations and alert management proactively
Begin to proactively and reactively provide solutions to prevent problems from occurring in area of responsibility
Apply company solutions to meet moderately complex customer needs within area(s) of technical responsibility
Balance internal needs with customer needs within defined parameters
May identify additional services that could lead to future service revenue growth
May provide technical consulting during contract renewal discussions

What we offer

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

Fulltime

Field Support Engineer

This role has been designed as ‘Onsite’ with an expectation that you will primar...

Location

China , Beijing

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Bachelor's degree preferred or Associate degree holder (technical field) with 4-6 years working experience in related fields desired
Broad knowledge of company products and services offerings
Basic knowledge of corporate organization, job, and policies
Comprehensive business, technical, or functional knowledge
Well versed in core technical competencies (OS, networking, core company applications)
Communicate effectively and tactfully to technical level, first- and middle-level management within an organization
Active listening skills and ability to adjust messages to audience level
Problem-solving skills (proactive, reactive and creative)
Able to identify alternative actions, sets appropriate priorities and identifies creative and practical solutions
Technical background or significant technical understanding to communicate with customers and technicians for problem determination and solution implementation

Job Responsibility

Apply technical knowledge to operate a technology area (e.g. server administration, technical security management, performance management) or customer group with moderate risk/complexity
Integrate technical knowledge and business understanding to create solutions for customers
Resolve most technical incidents independently within your technical area
Work with team members to resolve more complex or cross-technology incidents
Identify potential escalations and alert management proactively
Begin to proactively and reactively provide solutions to prevent problems from occurring in area of responsibility
Apply company solutions to meet moderately complex customer needs within area(s) of technical responsibility
Balance internal needs with customer needs within defined parameters
May identify additional services that could lead to future service revenue growth
May provide technical consulting during contract renewal discussions

What we offer

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

Fulltime

Manager, Machine Learning - Community Support Engineering

The Community Support Platform (CSP) at Airbnb is a critical system that drives ...

Location

United States

Salary:

204000.00 - 255000.00 USD / Year

Airbnb

Expiration Date

Until further notice

Requirements

Expertise in various machine learning and AI methodologies, including LLMs and non-LLMs, tailored for user-facing products
Proven experience in leading teams that develop large-scale ML models and systems to improve online user experiences
Strong leadership skills with a track record of nurturing an innovative and collaborative team environment
Exceptional verbal and written communication abilities, with a keen eye for detail
Demonstrated capability to work effectively with stakeholders at all organizational levels, both internally and externally
Skilled in navigating and resolving ambiguous challenges through proactive and strategic approaches
PhD, or Master's degree in Computer Science, Mathematics, Statistics, or related technical field
10+ years of experience in building and shipping AI models and products, including 2+ years of experience with LLMs
5+ years managing machine learning teams that deliver large impact
Expert knowledge of machine learning algorithms and techniques

Job Responsibility

Lead and mentor a dynamic team of highly skilled applied scientists and machine learning engineers in the research, design and optimization of AI models and services
Develop and refine the overarching strategy for the ML and AI aspects of our community support products, focusing on scalability, quality, safety, performance, and reliability
Foster rapid development cycles without sacrificing quality, collaborating closely with platform, backend, and frontend engineers to engineer robust ML models and systems that enhance community support initiatives
Evaluate technical trade-offs in key decisions, ensuring optimal outcomes through data-backed strategies
Conduct thorough design and architecture reviews to continually elevate our standards of technical excellence

What we offer

bonus
equity
benefits
Employee Travel Credits

Fulltime

Business Application Support Engineer Intern

Alliance Automotive UK LV Ltd

Location:
United States , Birmingham

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
February 21, 2026

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