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Business Application Support Engineer Intern

United States, Birmingham · Job Posted February 21, 2026
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Job Description

Motion Industries, a leading industrial distribution company, is seeking a driven BA Support Engineer Intern to join our dynamic Business Applications Support team. This internship offers an incredible opportunity to gain hands-on experience in ITIL, IT service management, and application support—working alongside seasoned engineers who ensure seamless business operations every day. Jump in, gain real-world experience, and accelerate your IT career to new heights!

Job Responsibility

  • Participate and gain understanding of application support processes
  • Engage in stakeholder communication
  • Identify and escalate technical bottlenecks to the appropriate teams
  • Support the resolution of application incidents, working to meet service level agreements
  • Use ITSM tools, such as ServiceNow
  • Use GenAI tools to perform application/code troubleshooting, testing, and monitoring
  • Assist with the creation and maintenance of user guides and support documentation
  • Work on small enhancements or minor application fixes as part of learning exercises
  • Use low/no code platforms to automate processes and standardize technology solutions
  • Shadow and learn from senior support engineers in deploying, maintaining, and managing applications

Requirements

  • Working on a BS degree computer science, Information Technology, or a related field
  • Basic understanding or coursework related to IT, software applications, or supply chain processes is a plus
  • Interest in learning application support and IT service management practices
  • Good problem-solving skills with a willingness to learn and adapt
  • Basic knowledge of scripting, SQL, or programming languages is a plus but not mandatory
  • Strong communication skills

Nice to have

  • Basic understanding or coursework related to IT, software applications, or supply chain processes
  • Basic knowledge of scripting, SQL, or programming languages

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