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Business and Data analyst

India · Job Posted March 19, 2026
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Job Description

The Business and Data Analyst role at NTT DATA involves acting as a Business Analyst for P&C claims initiatives using Guidewire ClaimCenter. The position requires strong hands-on experience in the claims domain, expertise in documentation, and collaboration with cross-functional teams. Candidates should possess analytical skills and a willingness to work in a flexible shift.

Job Responsibility

  • Act as a Business Analyst for P&C claims initiatives using Guidewire ClaimCenter
  • Elicit, analyze, and document end-to-end claims business requirements
  • Translate business needs into functional specifications and user stories
  • Support configuration and enhancement of ClaimCenter modules and workflows
  • Collaborate with product owners, developers, and QA during design and delivery
  • Participate in UAT planning, execution, and defect triage for claims applications
  • Ensure solutions align with insurance regulations, compliance, and best practices
  • Provide functional support during production issues and change requests
  • Facilitate workshops, walkthroughs, and stakeholder reviews across geographies
  • Continuously improve claims processes through data-driven insights and analysis

Requirements

  • Strong hands-on experience in P&C Insurance, specifically Claims domain
  • Proven expertise in Guidewire ClaimCenter (configuration, workflows, FNOL, claims lifecycle)
  • Solid understanding of claims processing, adjudication, reserves, subrogation, and settlements
  • Experience gathering and documenting business requirements (BRD, FRD, user stories)
  • Ability to work closely with business stakeholders, QA, and development teams
  • Knowledge of insurance data models, policy, claims, and exposure relationships
  • Familiarity with Agile/Scrum methodologies and sprint ceremonies
  • Strong analytical and problem-solving skills with attention to detail
  • Excellent verbal and written communication skills for global stakeholders
  • Willingness and ability to work in 2 PM – 11 PM IST shift with overlapping US business hours

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