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Business and Customer Insight Administrator

Newsquest Media Group

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Location:
United Kingdom

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Category:
Office Administration

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Contract Type:
Not provided

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Salary:

24000.00 - 25000.00 GBP / Year

Job Description:

This role plays a key part in supporting our sales teams and wider business through accurate administrative processes, data handling, and performance reporting. You’ll work as part of our data team, whose insights and analytics help inform commercial decisions across the organisation.

Job Responsibility:

  • Support the execution of admin-based processes to drive performance and identify business opportunities
  • Manage the administration of Territory & Market Share data, Rate Card support, and Lead Opportunity distribution
  • Maintain and update target trending and KPI reports to support revenue growth
  • Handle communications from shared inboxes and the BCI service desk
  • Assist in designing and drafting customer communications
  • Uphold high standards of professionalism and a positive, problem-solving attitude
  • Evaluate and improve internal processes to boost team efficiency
  • Take ownership of personal development to enhance skills and effectiveness in the role

Requirements:

  • Strong organisational skills with the ability to manage multiple tasks
  • Numerate with good analytical thinking
  • Proficient in Microsoft Word, Excel, Outlook, Teams, and PowerPoint
  • Able to develop, implement, and review improved processes
  • Confident communicator across all levels of the business
  • Previous experience in administration or data support within a sales environment
  • Eagerness to grow and develop within an administrative role
  • Solution-oriented mindset and a strong work ethic
What we offer:
  • Competitive Salary
  • Opportunities for flexible or part-time hours
  • Contributory Pension
  • Perks & Discounts with numerous retailers and organisations
  • Opportunities for team building and training days
  • 25 days paid holiday, statutory bank holidays
  • An extra day off on your birthday
  • Holiday purchase scheme
  • Structured career progression, ongoing training, and personal performance reviews
  • Discount Vouchers
  • Discounted Gym membership
  • Cycle to Work scheme
  • Mental Health Support via Lifeworks
  • Eye test vouchers plus £50 towards new glasses
  • Annual Volunteer - Charity Day
  • Staff referral scheme

Additional Information:

Job Posted:
December 10, 2025

Expiration:
December 24, 2025

Work Type:
Remote work
Job Link Share:
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