Business Analytics Lead Analyst, Citi

Citi

Location:
United States, Schaumburg

Category:
Finance

Contract Type:
Employment contract

Salary:

125760.00 - 188640.00 USD / Year

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Job Description:

We are seeking a highly analytical and strategic Vice President to join our US Personal Bank Analytics team supporting Citi Retail Services. This role involves customer segmentation, portfolio performance analysis, marketing campaign evaluation, competitive research, and stakeholder collaboration to drive profitable growth.

Job Responsibility:

Develop and refine customer segmentation strategies to define high-value Primary customer segments and tailor marketing efforts to maximize customer engagement and acquisition
Conduct in-depth analysis of portfolio performance, identifying key trends, drivers, and areas for improvement
Develop actionable insights and recommendations to optimize portfolio and segment profitability
Analyze marketing campaign performance and develop recommendations to optimize targeting, offer design, and communication strategies across channels, and across partner sales, external sales and lending
Contribute to the development and execution of growth strategies for Citi Retail Services, leveraging data-driven insights to identify and capitalize on market opportunities
Monitor and analyze competitive landscape to identify emerging trends and best practices
Develop strategies to maintain a competitive edge in the market
Collaborate effectively with key stakeholders across various teams, including product, marketing, sales, and risk management, to ensure alignment and execution of portfolio strategies
Regularly report on key performance indicators (KPIs) and progress against goals to senior leadership
Communicate complex analytical findings clearly and concisely to both technical and non-technical audiences.

Requirements:

6-10 years of experience in business/marketing analytics, preferably within the financial services industry
Strong analytical skills, with experience analyzing large datasets and applying statistical and quantitative techniques
Proficiency in SAS/SQL, Python, and other analytical tools
Experience with financial modeling and forecasting
Excellent communication, interpersonal, and presentation skills
Ability to work independently and as part of a team
Strong problem-solving and critical thinking skills
Bachelor's degree in a quantitative discipline (e.g., Engineering, Economics, Statistics, Mathematics, Operations Research)
Master's degree preferred.

What we offer:

Medical, dental & vision coverage
401(k)
life, accident, and disability insurance
wellness programs
Paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays
Discretionary and formulaic incentive and retention awards.

Additional Information:

Job Posted:
August 20, 2025

Expiration:
August 26, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Business Analytics Lead Analyst

Citi

Location:United States, Schaumburg

Category:Finance

Contract Type:Employment contract