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The Business Analytics Analyst 1 is a developing professional role responsible for gathering and analyzing data, identifying trends, and recommending actions to improve business decision-making. The role requires expertise in data analysis tools and programming languages, along with strong business acumen. It includes responsibilities spanning data-driven insights, process improvement, customer focus, and collaboration with internal and external stakeholders.
Job Responsibility:
Gather operational data from various cross functional stakeholders to examine past business performance
identify data patterns and trends, and provide insights to enhance business decision making capability in business planning, process improvement, solution assessment
recommend actions for future developments and strategic business opportunities, as well as enhancements to operational policies
may be involved in exploratory data analysis, confirmatory data analysis and/or qualitative analysis
translate data into consumer or customer behavioral insights to drive targeting and segmentation strategies and communicate findings to business partners and senior leaders
continuously improve processes and strategies by exploring and evaluating new data sources, tools, and capabilities
work closely with internal and external business partners in building, implementing, tracking and improving decision strategies
appropriately assess risk when business decisions are made by demonstrating compliance with applicable laws, policies, and ethical considerations.
Requirements:
Expertise in statistical analysis, data mining, process mapping, and process re-engineering (Lean, Six Sigma)
proficiency in using data visualization tools (e.g., Tableau, QlikView) to identify trends and present findings
experience with automation tools (e.g., SAS, PySpark) and programming languages (e.g., Python, SQL) to develop and implement automated solutions
strong understanding of business operations and financial metrics
ability to translate data insights into actionable recommendations and communicate effectively with stakeholders
demonstrated ability to analyze customer feedback, identify pain points, and develop solutions to improve customer experience
strong analytical and problem-solving skills
knowledge of financial services operations, regulatory requirements (e.g., KYC, AML), and industry best practices.
What we offer:
Equal opportunity employer policies
accessibility support for persons with disabilities.
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