Business Analyst Jobs

Protocol Infotech

Location:
United States, Doral, Florida

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Business Analyst to provide oversight for the analysis and translation of business needs into business/technical requirements. This person will also act as a representative of IT to the Enterprise regarding Enterprise Initiatives.

Job Responsibility:

Determines operational objectives by studying business functions
gathering information
evaluating output requirements and formats
Designs new computer programs by analyzing requirements
constructing workflow charts and diagrams
studying system capabilities
writing specifications
Improves systems by studying current practices
designing modifications
Recommends controls by identifying problems
writing improved procedures
Defines project requirements by identifying project milestones, phases, and elements
forming project team
establishing project budget
Monitors project progress by tracking activity
resolving problems
publishing progress reports
recommending actions
Provides references for users by writing and maintaining user documentation
providing help desk support
training users
Prepares technical reports by collecting, analyzing, and summarizing information and trends
Maintains professional and technical knowledge by attending educational workshops
reviewing professional publications
establishing personal networks
benchmarking state-of-the-art practices
participating in professional societies
Works with business partner to elicit high-level requirements and capture business needs
Assesses the risks of various solutions and prioritizes competing business demands
Coordinates project delivery by participating in design reviews and walk-throughs to communicate systems designs and validate proposed solutions
Obtains key inputs from enterprise architecture teams and identifies solution interdependencies
Engages with knowledge workers to incorporate usability and user interface needs when designing systems
Negotiates contracts, manages relationships, and monitors vendor performance against SLAs
Maintains a working relationship with assigned Account Manager or Partner and facilitates all operational aspects of projects and issues relating to their retailer
Maintains complete knowledge of assigned retailer/Partner products, retailer’s POS systems and setup, and internal systems and setup
Takes full responsibility for deployment of new retailers/Partners, new products in existing retailers, promotions, pricing changes, and replenishments
Follows outlined project plans and task lists to ensure that all tasks relating to launching new retailers or partners, launching new products in existing retailers, retailer promotions and replenishments have been satisfied
During system instability issues, acts as liaison between IT NOC and Account, Senior and Executive Managers, assists with troubleshooting of said issues
Provides oversight to all Retail IT tools and, for those that need updating or for those that need to be written from scratch, opens tickets, writes requirements and ensures that fixes are moved through the IT pipeline to completion
Leading the appropriate use of various analysis techniques to requirements and the organization, including the synthesis of large amounts of information provided by stakeholders, to identify opportunity for improvements

Requirements:

Bachelor’s degree in a business/ technical field
2-5 references required

What we offer:

Employee referral program
Referral fee of $1,000 will be paid if referred candidate is hired by the company

Additional Information:

Job Posted:
December 11, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Business Analyst