Business Analyst Job at Ocean Blue Solutions (Harrisburg)

Business Analyst

Ocean Blue Solutions

Location:
United States , Harrisburg

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

OCYF has a specific need for highly skilled staff augmentation to support current IT system development and maintenance while also transitioning to a new statewide Child Welfare Case Management System (CW CM) in alignment with the Governor’s Executive Order issued on July 31, 2019 to procure a statewide child welfare case management system. Current IT systems must be supported until OCYF makes a full transition to the new system, which is expected to occur in 2025. The contractor’s primary responsibilities will be to manage specific data processing and reporting projects and/or initiatives that fulfil federal and state reporting requirements for OCYF and the 67 CCYA, as well as support ongoing data clean-up and future data conversion activities for the new statewide system. This contractor will be assigned to the Data Management Section within the SDMD.

Job Responsibility:

Plan, organize, prioritize, and manage multiple initiatives across the OCYF project team
Manages submission and tracking of system defects and change requests related to assigned system components
Manages processes and timelines in a manner necessary to meet program office specifications, and/or state or federal compliance requirements
Provides regular status reports for projects and/or tasks as assigned
Manages work associated with addressing data quality needs identified by the program office, federal compliance needs, and/or those identified within the CCWIS data quality plan
Reviews user requirements/user stories and functional specifications for system development, enhancements or configuration and supports associated system user acceptance testing, deployment, problem resolution, and end-user support activities
Responsible for compliance with standards and procedures specific to assigned initiatives
Maintain a comprehensive understanding of current Federal reporting requirements related to assigned tasks
Maintain a comprehensive understanding of State reporting requirements related to assigned tasks
Co-manages review and approval of annual county IT Grants and quarterly budget submissions
Anticipate issues and proactively address them. Identify and track issues, and report issues using the appropriate chain of command
Build and maintain relationships with key stakeholders and customer representatives
Provide support to business operations and end users for OCYF and/or DHS software applications regarding business operations and data quality
Investigates potential data quality related concerns, and makes recommendations for corrective action as needed
Communicate professionally, clearly, and effectively with stakeholders
Establishes and maintains effective working relationships with the network of county children and youth agencies, other Department staff, and other contractors
Uses Microsoft programs (Excel, Word, PowerPoint, Access, and Outlook) for documentation and communication purposes. Uses Team Foundation Server (TFS), Microsoft Azure (projects currently managed using TFS are anticipated to be migrated to Azure in the near future), and Microsoft Test Manager (MTM)
Conducts meetings and/or follow-up sessions with stakeholders as needed in order to gain necessary detailed understanding of relevant business processes
Assists the Data Management Section of the SDMU as needed with tasks relevant to the CW CM initiative
Able to use the Commonwealth Service Now incident reporting system for incident and request tracking and processing as needed
Prepares status reports and updates task plans to ensure progress of key tasks is tracked and available to Division Leadership when needed
Able to lead/facilitate meetings or workgroups in-person and/or virtually as assigned
Able to develop and facilitate presentations in-person and/or virtually as assigned
Able to develop responses to public/media/stakeholder/federal inquiries as assigned
Able to work in a team environment
Travels as needed

Requirements:

7 years’ experience in developing business, functional and user requirements for IT systems
7 years’ knowledge of business analysis process, principles, practices, and techniques
Knowledge of software development lifecycle with focus on the user requirements and UAT
Contractor must have excellent written and verbal communication skills
Contractor must demonstrate good interpersonal skills and the ability to work with diverse user groups
Contractor must be fluent in English and be able to be clearly understood over the phone
Ability to establish and maintain effective working relationships

Nice to have:

2 years’ experience performing similar work in the Child Welfare or other Human Services Field
IIBA certification

What we offer:

DHS shall provide office space within the SDMD office at the Harrisburg Uptown Building (HUB), Harrisburg PA 17110
DHS will supply all necessary hardware, software, network connection, phone and fax for daily use as needed to complete assigned work items

Additional Information:

Job Posted:
January 05, 2026

Work Type:

Hybrid work

Ocean Blue Solutions - All Job Offers

Job Link Share:

Business Analyst

Ocean Blue Solutions

Location:
United States , Harrisburg

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 05, 2026

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