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Business Analyst

https://www.roberthalf.com Logo

Robert Half

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Location:
United States , Greensboro

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

This role is ideal for someone who thrives in a collaborative environment and enjoys delivering innovative solutions to support operational efficiency. You will play a crucial role in rolling out a new software platform across multiple states while providing ongoing support and training to ensure seamless adoption.

Job Responsibility:

  • Oversee the configuration, implementation, and rollout of a new software platform across 48 states
  • Collaborate with third-party software providers to address customization and support needs
  • Provide comprehensive training and support to team members and field staff during and after deployment
  • Analyze and resolve technical issues, ensuring minimal disruption to daily operations
  • Serve as a key point of contact for locators, managers, and other stakeholders to address questions and concerns
  • Conduct thorough testing to ensure the software meets functional requirements and performance standards
  • Assist with project management tasks to ensure timelines and deliverables are met
  • Utilize data and analytics to optimize routing and scheduling processes for field operations
  • Maintain detailed documentation related to configurations, processes, and support activities

Requirements:

  • At least 1 year of experience in business analysis, application support, or a related role
  • Strong project management skills, including the ability to manage timelines and coordinate tasks
  • Proficiency in application configuration, analysis, and testing
  • Excellent interpersonal and communication skills with an outgoing, approachable personality
  • Basic proficiency in Microsoft Word and Excel
  • Proven ability to work effectively in an on-site environment, five days a week
  • Track record of commitment and longevity in previous roles, showcasing a desire for career growth
What we offer:
  • medical
  • vision
  • dental
  • life and disability insurance
  • company 401(k) plan

Additional Information:

Job Posted:
April 20, 2026

Work Type:
On-site work
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