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Business Analyst

Vietnam, Ho Chi Minh · Job Posted February 04, 2026
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Job Responsibility

  • Digital Transformation
  • Close collaboration with the client for design and management purposes (requirements gathering, analyzing, documenting, confirmation, elaboration and etc.)
  • Identify Non-Functional Requirements associated with the proposed solution as well as the risk for the solution
  • Collaborating with stakeholders to understand product vision, priority and road-map, clarify and manage product backlog
  • Working closely with developers and testers to ensure the Team delivery understands the solution requirements at high quality
  • Determining business needs and choosing the optimal business solution approaches in order analyze and document requirements (Business Requirement Spec, System Requirement Spec, Use Case Spec)
  • Assist client to define requirements and suggest ideas
  • Quickly absorb to understand domain knowledge
  • Proposals analysis, description and development for business processes optimization in a particular industry
  • Providing help with test documentation writing (test plan, test strategy, test cases) and verifying bugs/issues with clients
  • Participation in the planning, solving controversial issues, risk assessment between team members or clients
  • Training the team members the basics of business analysis and improvement of the development process
  • Work directly with customer projects, including onsite visits to meet clients and gather requirements, and analyze/document business and system needs
  • Collaborate with clients to identify opportunities to apply AI/ML solutions that enhance product functionality or improve operational efficiency
  • Work with data teams and AI engineers to define AI-related requirements (data needs, model objectives, evaluation metrics)
  • Analyze business use cases and translate them into AI solution requirements (e.g., prediction, recommendation, classification, automation)
  • Evaluate feasibility and potential business impact of AI-driven features
  • Support testing and validation of AI models to ensure accuracy, reliability, and alignment with business expectations
  • Stay updated with latest AI trends and provide recommendations on how AI can be integrated into existing or new product features
  • Conduct onsite visits to meet customers and gather detailed requirements

Requirements

  • Bachelor’s degree preferably in Computer Science or Information System or Business Analyst
  • Obtaining IT knowledge-base
  • Use tools (Edraw, Visio, Power Point) to draw flowcharts
  • Use tools to design UI Prototype (Pencil, Balsamiq, Visio, etc.)
  • Fluent English to be able to communicate directly with customers (C English, TOEFL 650 or equivalent or higher)
  • At least 03-05 years experience
  • Client-facing experience
  • Smart, honest, and confident to directly work, discuss with our English- speaking clients
  • Excellent communication skill, interpersonal skill and internet lookup skill
  • Be proactive, creative and positive attitude at work
  • Highly responsible for the assigned tasks

Nice to have

Experience business analyst skills in Manufacturing, Supply Chain, Logistics, AI

What we offer

  • Vietnam labor regulations
  • Healthy Insurance
  • Competitive and high salary
  • Review salary twice a year (April and October (exceptional))
  • 13th month-salary
  • Reward of the end the year
  • Raised on for achieving English and Technical certificates
  • Career Path clearly
  • Projects in many domain
  • Everyone is willing to support each other
  • Trained soft skills and SCRUM/Agile
  • Taking part in a clear, pre-defined training path along the career path on Microsoft Learning platform, PluralSight, etc
  • Evaluating skill progress via courses’ exams
  • Utilize unlimited courses on training platforms to broaden your own knowledge and competency
  • Real environment provided (Cloud credit, software/tools licenses, etc.) for R&D and practice
  • Office happy hours, Teambuilding, Company trip, Wedding, Birthday
  • Sport clubs: soccer, badminton, games

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