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A public sector business application agency is seeking a Business Analyst (Level 2) to support a critical modernization initiative. The project focuses on transforming a legacy system into a secure, scalable, and automated cloud-based application suite. You will bridge the gap between business stakeholders and the technical development team, shaping public-facing portals, self-service features, electronic notification frameworks, and data migration workflows to drastically improve the user experience.
Job Responsibility
Requirements Elicitation: Conduct remote or in-person facilitation sessions utilizing probing questions to discover stakeholder needs and establish current state/future state designs
Process Mapping & Design: Document business and application processes, diagram process flows, and define interfaces between application sub-systems, external portals, and legacy architectures
Agile Deliverables: Develop functional/non-functional requirements, build user stories, manage the product backlog, and design wireframes/screen mock-ups
Testing & Quality Assurance: Create test cases, author testing specifications, build requirements traceability matrices, and oversee user acceptance testing (UAT)
Data & Reporting Support: Collect, consolidate, and analyze project data from multiple sources to assist in the creation of management dashboards, KPIs, and executive summaries
Procurement & Compliance: Assess procurement considerations to align project acquisition strategies with organizational compliance standards
Requirements
University Degree or Post-Secondary Diploma in IT, Computer Science, or an equivalent technical program
Minimum 5 years of IM/IT experience related to the design, development, maintenance, or analysis of business applications
Minimum 3 to 5 years of dedicated experience working as a Business Analyst
3–5 years of experience in business process analysis for complex business transformations within cross-functional environments
1–3 years of experience working with Azure DevOps
1–3 years of experience designing user interfaces specifically for mobile-responsive web applications
Strong operational background using SAFe, Agile, or similar iterative frameworks
1–3 years of experience working in a project setting within the Canadian government public sector
Advanced, professional spoken and written competence in English
Current professional certifications, such as IIBA-CBAP or PMI-PBA, are highly desirable
Nice to have
Current professional certifications, such as IIBA-CBAP or PMI-PBA, are highly desirable
What we offer
Hybrid/Remote Flexibility: Primarily remote work setup, coordinated via the reporting supervisor, with occasional on-site collaboration sessions as needed in Fredericton, New Brunswick
Impactful Innovation: Work directly on replacing time-consuming manual entry processes with modern, streamlined, self-serve automated tools
Hardware Provided: The organization furnishes required technology devices and network access infrastructure for the lifecycle of the contract