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Join the Motor Neurone Disease (MND) Association as a Business Analyst role at a pivotal moment of change, as we transform our Microsoft Dynamics platforms to serve and support the MND community. As a Business Analyst, you will play a key part in transforming systems, redefining processes and enabling the move to modern, cloud-based platforms. This is a fantastic opportunity for a Business Analyst who is confident in process mapping, stakeholder engagement and system transformation to drive real organisational impact. Your expertise as a Business Analyst will bring clarity, challenge established ways of working and help deliver smarter, more connected solutions. This is an 18-month Fixed Term Contract.
Job Responsibility
Map and review current processes to identify improvements and optimisation
Work with stakeholders to redefine workflows aligned to best practice and system capability
Gather and document functional and non-functional requirements
Facilitate workshops to challenge thinking, support change and encourage new ways of working
Translate business needs into clear specifications for technical teams and vendors
Support system migrations to cloud-based solutions
Plan and oversee data migration, ensuring integrity and security
Contribute to system selection, configuration and rollout
Support user acceptance testing and adoption activities
Act as a link between teams, IT and external partners
Requirements
Proven experience as a Business Analyst
Strong expertise in process mapping business process re-engineering, and requirements gathering.
Experience supporting system migrations to cloud platforms
Knowledge of Microsoft suite platforms, including Dynamics, Azure Dev Ops and Power Platform
Knowledge of charity systems especially CRM, income generation and fundraising platforms.
Strong stakeholder engagement and communication skills
Analytical thinking with attention to detail
Ability to manage multiple priorities independently
Experience with data migration and integrations
What we offer
28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays
Access to UK Healthcare, including dental, eyecare, health screenings, and therapies
24/7 GP access via phone and video
Life assurance and confidential counselling helplines
Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave)
Access to Benefit Hub for discounts on everyday shopping
Enhanced pension scheme
Opportunities for training and personal development