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Business Analyst

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Citi

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Location:
India , Chennai

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

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Job Description:

Seeking an experienced Business Analyst to define requirements, enhance processes, and support technology initiatives across Cards, Payments, or Retail Banking functions. The role involves partnering with business and technology teams to deliver efficient, compliant, and scalable solutions.

Job Responsibility:

  • Gather, analyze, and document business and functional requirements (BRD, FRD, User Stories)
  • Translate business needs into clear system specifications and acceptance criteria
  • Collaborate with stakeholders, conduct workshops, and support Agile/Scrum ceremonies
  • Analyze current processes, identify gaps, and recommend improvements or automation
  • Prepare process flows, reports, presentations, and support decision-making
  • Create test plans, test cases, and support System Testing and UAT
  • Track and resolve issues using tools like JIRA, Confluence, and collaborate with IT teams
  • Assess risks, ensure compliance, and maintain transparency in reporting

Requirements:

  • 8–12 years of Business Analysis experience, preferably in Cards, Payments, or Retail Banking
  • Strong skills in data analysis and MS Office (Excel, PowerPoint)
  • Experience with BA tools: JIRA, Confluence, Visio, process mapping, and documentation
  • Strong communication, analytical thinking, and stakeholder management abilities
  • Bachelor’s degree or equivalent experience
  • Candidates must be willing to work night shifts, with working hours beginning at 6:00 PM IST

Additional Information:

Job Posted:
March 21, 2026

Work Type:
On-site work
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