Business Analyst Job at Unilever (Singapore)

Business Analyst

Unilever

Location:
Singapore , Singapore

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

UI Digital Intelligence is responsible for Digital strategy execution with a mission to: 1. Intelligence - Empower the future with digital brilliance. Create happiness for customers and teams by delivering digital growth channels, outstanding service, and resilient business operations. 2. Capabilities - Secure evolution success with confidence. Achieve company objectives with peace of mind through secure, compliant capabilities & technology. We are looking for skilled individuals to enhance our Intelligence and Capabilities team as Business Analyst (BA). As a BA, your role is pivotal in connecting business goals with user journeys, technology & digital habits by applying design thinking methods to craft solutions and applications that precisely meet user needs. Our Digital Intelligence (DI) Team thrives in a constantly evolving environment, offering abundant opportunities for innovation, creativity, and ongoing learning. This setting is ideal for those passionate about working in a vibrant and ever-changing landscape.

Job Responsibility:

Gathering and analyzing business requirements: Work with stakeholders to understand their needs and expectations
Define the north start requirements for a new or changed business process or system
Analyzing business Problem/Opportunity: Gather information through interviews, surveys, and workshops
Use Data modeling, empathy mapping, process mapping, or other techniques to analyze the situation
Analyze the root causes of the stated problems
Identify areas where business processes can be improved
Maintain documentation and reports that detail findings, outcomes, and recommendations
Developing solutions: Work with stakeholders to develop solutions that meet business requirements
Define the solution requirements: data, integration, perfect process, user interface, and user experience
Create functional specifications and design prototypes
Communicate requirements, proposed design, and process clearly to business stakeholders, developers, and technical leads
Delivering the solutions: Perform assessment & validation of the solution against agreed requirements
Develop change management and training initiatives to land the solution and collect feedback
Communicating with stakeholders: Communicate with stakeholders throughout the project lifecycle
Provide status updates on project progress
Explain complex technical concepts to non-technical stakeholders

Requirements:

Entry-level, mid-level Experience Level
A degree in Business Administration, Finance, Computer Science, or a related field
Relevant certifications (like CBAP PMI-PBA) can be beneficial
Experience with Agile Methodology
Design Thinking & problem-solving
Strong Business Acumen
Familiar with Core Domains: Sales / Supply Chain / Finance. Preference within FMCG
Experiences with fundamental business processes: Order to Cash / Procure to Cash / Sales Pipeline / Record to Report
Project Management Skills
Excellent communication and Collaboration skills
Listen to understand with empathy
Able to convey ideas effectively to engage stakeholders
Deliver the message, and influence decision-making
Able to facilitate meetings and discussions to solve a problem or design a solution
Able to influence, guide, build consensus, and encourage
Technical Proficiency
Loves the Problem to Solve
Experience in data analysis, process modeling, and user Interface design
Basic understanding of IT systems and how they work
Interested in New Technologies: Gen AI, Connected Experiences
Highly motivated, purpose-driven individual who is adaptable to rapidly changing environments
Team player in a multicultural environment
Able to focus and prioritize
Open to Agility, Initiative, Curiosity, and Experimentation
Resilient and able to come back from setbacks
Microsoft Suite (Excel, PowerPoint, Outlook, Word, Teams, SharePoint)
Project Management Tools (Jira, Confluence)
Wireframe design and concepts (Figma)
BI Solutions (Power BI / Tableau/Alteryx/SQL)

Nice to have:

AI | ML | Statistics certificate
Programming and technical knowledge
Basic understanding of ERP, CRM & connected Planning solutions

Additional Information:

Job Posted:
March 21, 2026

Employment Type:

Fulltime

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