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The Business Analyst role at NTT DATA Services focuses on managing infrastructure-related risks within the Technology Lifecycle Management Risk Management program. This role partners across business units and IT to identify, document, track, and drive remediation of infrastructure-related risks across the enterprise. The successful candidate will help manage risk across the broader infrastructure landscape, including servers, workstations, network devices, firewalls, and other technology assets identified through lifecycle, compliance, or vulnerability programs. The Business Analyst plays a key role in ensuring risks are actively managed, remediation plans are documented, timelines are tracked, and stakeholders remain engaged and accountable.
Job Responsibility:
Lead tracking and oversight of enterprise infrastructure risks across multiple business groups
Ensure 100% of in-scope risks have documented remediation strategies, accountable owners, and defined timelines
Establish risk prioritization frameworks in partnership with security and infrastructure teams
Drive risk reduction metrics and portfolio-level visibility
Facilitate regular executive-level risk reviews
Provide data-driven insights on trends, systemic risk, and remediation bottlenecks
Escalate critical risks or stalled remediation efforts to leadership
Coordinate across infrastructure, security, application, and operations teams
Align remediation efforts with compliance, audit, and lifecycle mandates
Develop meaningful dashboards and KPIs to measure Remediation aging, Risk exposure trends, remediation timelines, and Portfolio health indicators
Translate technical risk data into executive-ready reporting
Recommend prioritization adjustments based on risk impact and business criticality
Requirements:
7–10 years of experience in IT Business Analysis, Infrastructure Risk Management, Technology Governance, or similar roles
Experience working with risk frameworks, compliance requirements, or audit programs
Experience leading cross-functional remediation initiatives
Strong analytical and reporting capabilities, including advanced experience in Excel and PowerBI