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Vodafone Logo Vodafone · IT - Administration

Business Analyst

Romania, Bucuresti Employment contract · Job Posted June 29, 2026
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Job Description

The Customer Data Hub provides a 360-degree customer view used by both legacy and new solutions, integrating via APIs with multiple customer-facing frontends and processes.

Job Responsibility

  • Analyse business demands and translate them into clear, structured requirements and solution proposals
  • Work closely with business and technical stakeholders to elicit, understand, challenge and validate requirements
  • Act as a bridge between business, delivery teams and technical stakeholders, bringing both product understanding and technical awareness
  • Support the creation and refinement of the Requirements Definition Document and ensure requirements are reflected clearly in the delivery backlog
  • Help clarify the "why", "how" and "when" behind new implementations, so that business needs, technical constraints and delivery priorities are aligned
  • Own and maintain the documentation process in Confluence as the single source of truth, ensuring that changes, decisions, dependencies and outcomes are properly captured and communicated
  • Support backlog refinement and ensure JIRA tickets contain the right level of business and technical detail
  • Analyse customer data flows across multiple systems, and support the mapping of customer information coming from different sources

Requirements

  • Experience with backlog and documentation tools, especially JIRA and Confluence
  • Experience working in Agile delivery environments, such as Scrum or Kanban
  • Strong coordination and stakeholder management skills, with the ability to work with both business and technical teams
  • Experience in business and systems analysis within a large digital or enterprise environment
  • Ability to understand APIs, integrations and data flows at a functional level

What we offer

  • Medical and dental services
  • Life and hospitalization insurance
  • Dedicated employee phone subscription
  • Take control of your benefits and choose any of the below options: MEAL TICKETS/ PRIVATE PENSION/VACATION VOUCHERS/ CULTURAL VOUCHERS within the budget
  • Special discounts for gyms and retailers
  • Annual Company Bonus
  • Ongoing Education
  • You get to work with tried and trusted web-technology
  • We let you write your own story by planning vacations: go for a trip, experience new things, have fun and enjoy your 23 days off
  • Special Paternal Program - 4 months of paid paternity leave
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