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We are looking for a detail-oriented Business Analyst to join a commercial operations team in Memphis, Tennessee. This Long-term Contract position will focus on identifying and resolving invoice, billing, and payment issues while improving the accuracy and efficiency of financial workflows. The ideal candidate brings strong analytical skills, enjoys investigating complex transaction problems, and can work across teams to drive practical solutions.
Job Responsibility
Investigate invoice, billing, and payment disputes to determine causes and bring issues to resolution in a timely manner
Review account statements and transaction activity to uncover reasons for outstanding balances and unpaid invoices
Perform reconciliations across financial records to identify mismatches, exceptions, and processing errors
Use SAP to examine purchase orders, invoices, and related financial data for accuracy and completeness
Conduct root cause analysis on recurring transaction issues and document findings, patterns, and control gaps
Collaborate with teams across operations, finance, and related functions to streamline dispute handling and improve turnaround time
Maintain organized records of case details, resolutions, and recommendations to support continuous improvement and automation efforts
Analyze existing order-to-cash, accounts payable, and accounts receivable processes to recommend more effective workflows
Requirements
Experience in business analysis, dispute resolution, accounts payable, accounts receivable, or financial analysis
Practical knowledge of SAP, including the ability to navigate purchasing and financial transaction records
Strong Excel and analytical skills with the ability to interpret data and investigate discrepancies
Demonstrated attention to detail and a methodical approach to problem-solving
Ability to work independently, manage competing priorities, and follow issues through to completion
Experience performing reconciliations and reviewing purchase orders, invoices, and payment activity
Background in roles such as Business Analyst, Financial Analyst, Staff Accountant, or similar is preferred
All applicants applying for U.S. job openings must be legally authorized to work in the United States
What we offer
medical, vision, dental, life and disability insurance