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Mirakl Logo Mirakl · IT - Administration

Business Analyst

Germany, Munich 18.00 EUR / Hour · Job Posted February 18, 2026
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Job Description

The Customer Success team at Mirakl helps clients successfully launch, optimize, and grow their marketplace by guiding them through implementation, analysing performance, and driving continuous improvement. We are looking for a Business Analyst (Working student) to support our Customer Success Team starting as soon as possible in Munich.

Job Responsibility

  • Perform insightful business analyses and propose actionable strategies to enhance client results
  • Develop presentations and materials (in English and German), for workshops that captivate and inform our clients
  • Dive deep into market research, uncovering trends and opportunities within the e-commerce landscape
  • Collaborate on high-impact internal projects, working with cross-functional and international teams to drive success
  • Provide support to the leaders and managers of our Customer Success Team, assisting with daily activities that ensure Mirakl remains a leader in the industry

Requirements

  • Currently enrolled in a Bachelor’s or Master’s program with a focus on Business, Economics, or a related field
  • Deeply interested or have a first experience in the e-commerce industry
  • Comfortable working in a highly motivated, diverse, international team environment
  • Fluent in both English and German, with strong written and verbal communication skills
  • Proficient in Excel and PowerPoint, capable of creating compelling data visualizations and presentations
  • Creative problem-solver, able to work well independently and collaboratively, and know how to handle challenging business situations
  • Detail-oriented and have very strong analytical skills
  • Eligible for working student status and possess health insurance in Germany

What we offer

  • A monthly food allowance of 46.5 euros net
  • 50% coverage of your public transportation costs
  • A personalised onboarding program
  • ClassPass forfait: Enjoy access to partner gyms and wellness studios with a no-commitment ClassPass membership
  • Team Gathering: Enjoy a team lunch every two weeks, plus free snacks/beverage at the office
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