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The Customer Success team at Mirakl helps clients successfully launch, optimize, and grow their marketplace by guiding them through implementation, analysing performance, and driving continuous improvement. We are looking for a Business Analyst (Working student) to support our Customer Success Team starting as soon as possible in Munich.
Job Responsibility:
Perform insightful business analyses and propose actionable strategies to enhance client results
Develop presentations and materials (in English and German), for workshops that captivate and inform our clients
Dive deep into market research, uncovering trends and opportunities within the e-commerce landscape
Collaborate on high-impact internal projects, working with cross-functional and international teams to drive success
Provide support to the leaders and managers of our Customer Success Team, assisting with daily activities that ensure Mirakl remains a leader in the industry
Requirements:
Currently enrolled in a Bachelor’s or Master’s program with a focus on Business, Economics, or a related field
Deeply interested or have a first experience in the e-commerce industry
Comfortable working in a highly motivated, diverse, international team environment
Fluent in both English and German, with strong written and verbal communication skills
Proficient in Excel and PowerPoint, capable of creating compelling data visualizations and presentations
Creative problem-solver, able to work well independently and collaboratively, and know how to handle challenging business situations
Detail-oriented and have very strong analytical skills
Eligible for working student status and possess health insurance in Germany
What we offer:
A monthly food allowance of 46.5 euros net
50% coverage of your public transportation costs
A personalised onboarding program
ClassPass forfait: Enjoy access to partner gyms and wellness studios with a no-commitment ClassPass membership
Team Gathering: Enjoy a team lunch every two weeks, plus free snacks/beverage at the office