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This role is the critical bridge between business vision and technical execution. As a key liaison, you will translate complex business needs into actionable requirements that redefine our processes, policies, and systems. You aren’t just documenting needs; you are ensuring that every solution delivered creates tangible value. From conducting feasibility analysis to validating final test scenarios, you will own the lifecycle of change, ensuring our technology evolves in perfect alignment with our strategic goals.
Job Responsibility:
Define scope and prioritise requirements for complex initiatives, using constructive challenges to ensure clarity and eliminate omissions
Evaluate potential solutions by conducting rigorous feasibility assessments and developing robust business cases with clear cost/benefit and risk analysis
Lead formal assessments and audits across the supply chain to ensure strict adherence to organisational standards and regulatory compliance
Provide expert guidance on specialised planning and operations, bridging the gap between niche technical knowledge and organisational goals
Elicit complex user stories and resolve conflicting requirements to define measurable criteria for usability, accessibility, and design excellence
Guide the adoption of tools and methods, tailoring processes to improve efficiency while ensuring team-wide adherence to standards
Execute rigorous test scenarios based on pre-defined criteria to validate that delivered solutions meet all security and functional requirements
Proactively manage stakeholder relationships, resolving issues through data-driven feedback and implementing corrective actions for any non-compliance
Requirements:
Over 1 year of experience delivering results in a large-scale, complex business environment
Specialised knowledge of Retail operations and POS/SCO applications (highly desirable)
Proven ability to collaborate with and influence diverse stakeholders to drive optimal solution design
Practical experience working within Agile methodologies to deliver iterative value
Skilled in drafting high-quality Epics and User Stories that translate business needs into technical tasks
Expert user of Jira and Confluence for documenting complex user flows and maintaining project transparency
A tertiary degree in Business, Science, Engineering, or Economics, providing a strong analytical and problem-solving framework
Ability to visualise and document end-to-end user journeys to ensure seamless system integration
What we offer:
A commitment to flexibility through a hybrid working model
A global business with endless career possibilities
A range of programs to help you prioritise and manage your wellbeing, including 24/7 access to the Sonder app
A progressive and competitive leave policy
Team discounts across our range of Woolworths Group brands
A robust rewards program that celebrates and incentivises purpose-driven work