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Tier4 Group Logo Tier4 Group · IT - Administration

Business Analyst

United States, Milwaukee · Job Posted June 10, 2026
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Job Description

The Technical Business Analyst serves as a critical liaison between business stakeholders and technical teams, translating business needs into clear, actionable technical requirements. This role focuses on requirements documentation, testing support, and risk and compliance activities, contributing to system quality, operational readiness, and regulatory alignment for a Collaboration tools archival enterprise initiative.

Job Responsibility

  • Elicit, analyze, and document business, functional, and non-functional requirements in collaboration with stakeholders across Compliance, Legal, Channel Owners, and Business Units
  • Translate business requirements into technical specifications, system documentation, and user stories suitable for development and testing teams
  • Create and maintain requirements traceability matrices and clearly defined acceptance criteria
  • Develop, execute, and support system, integration, and user acceptance testing, including test plans, test cases, defect tracking, and triage coordination
  • Produce documentation and evidence to support risk management and security activities, including materials required for Authorizations to Operate (ATOs), such as control mappings, test results, and runbooks
  • Maintain knowledge base content and operational documentation to support ongoing system use and supportability
  • Facilitate stakeholder communications, including walkthroughs, reviews, and demonstrations
  • Support release activities and conduct post-deployment validation activities
  • Open, track, and follow up on vendor support tickets to resolution

Requirements

  • SDLC, Agile
  • Business and technical requirements documentation, collaborating between business stakeholders and technical teams
  • External vendor collaboration
  • Familiarity with Authorizations to Operate (ATOs) and related compliance activities
  • Risk management processes
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