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Business Analyst

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Zelis

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Location:
India , Hyderabad

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

We are seeking a Business Analyst with 5+ years of experience to work closely with business stakeholders and technology teams to define, document, and support the delivery of system and process improvements. This role focuses on requirements analysis, business process documentation, and supporting Agile delivery teams to ensure solutions meet business needs. The ideal candidate is analytical, organized, and comfortable working in a fast-paced, collaborative environment.

Job Responsibility:

  • Partner with business stakeholders to understand processes, needs, and pain points
  • Elicit and document business and functional requirements using interviews, workshops, and document analysis
  • Analyze current-state processes and define future-state workflows and system requirements
  • Create clear documentation including business requirements, functional specifications, process flows, and use cases
  • Perform gap analysis to identify opportunities for system and process improvements
  • Reconcile conflicting requirements and break down high-level needs into detailed, actionable requirements
  • Obtain stakeholder sign-off on requirements documentation to support scope management
  • Translate requirements into user stories and acceptance criteria as needed
  • Support backlog refinement by ensuring requirements are clear and complete
  • Collaborate with developers, QA, and subject matter experts to clarify requirements throughout the delivery lifecycle
  • Assist with testing efforts by reviewing test cases, validating outcomes, and supporting UAT
  • Support system integrations by identifying dependencies and functional impacts
  • Maintain requirements and project documentation in Confluence
  • Deliver clear, well-organized presentations and updates to business and technical stakeholders
  • Develop training materials and support users during system enhancements or releases
  • Ensure solutions align with organizational standards, including privacy and compliance requirements

Requirements:

  • 5+ years of experience as a Business Analyst
  • Strong experience gathering and documenting business and functional requirements
  • Hands-on experience supporting Agile teams
  • Proven analytical and problem-solving skills
  • Excellent written and verbal communication skills
  • Ability to manage multiple priorities in a fast-paced environment
  • Bachelor’s degree required

Nice to have:

  • A collaborative, detail-oriented professional who takes ownership
  • Someone who can communicate effectively with both business and technical teams
  • A proactive problem-solver who thrives on improving processes and systems
What we offer:
  • Hybrid work flexibility
  • Comprehensive healthcare benefits
  • Financial wellness programs
  • Cultural celebrations
  • Holistic workplace experience
  • Collaborative work culture
  • Leadership development
  • Global exposure

Additional Information:

Job Posted:
February 20, 2026

Expiration:
March 31, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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