Business Analyst

• Requirements Analysis & Documentation
• Collaborate with stakeholders to gather, analyze, and document business requirements
• Create detailed functional and non-functional requirement specifications
• Develop user stories with defined acceptance criteria in line with Agile best practices
• Maintain traceability matrices and ensure completeness and accuracy
• Facilitate review sessions and obtain stakeholder approvals
• Stakeholder Management
• Act as a key liaison between business stakeholders and technical teams
• Conduct meetings, workshops, and interviews for requirement elicitation
• Communicate project status, risks, and dependencies clearly to all stakeholders
• Mediate discussions and resolve conflicts among stakeholder groups
• Present analysis, findings, and solutions to senior management
• Documentation & Communication
• Develop Business Requirement Documents (BRDs) and Functional Specifications
• Create technical documentation as needed for development teams
• Prepare user guides, training materials, and process documentation
• Generate clear, audience-appropriate reports and presentations
• Quality Assurance Support
• Collaborate with QA teams to create test plans and test scenarios
• Support and participate in User Acceptance Testing (UAT)
• Ensure solutions meet business needs and quality standards
• Project Support
• Assist in project planning, effort estimation, and risk assessment
• Track project progress, highlight risks, and contribute to issue resolution

• 3–5 years of experience in a Business Analyst or similar role
• Bachelor’s degree in Computer Science, MCA, or a related technical discipline
• Proficiency with project management and collaboration tools (e.g., Jira, Trello)
• Strong analytical thinking and problem-solving capabilities
• Excellent verbal and written communication skills
• Confident in facilitating meetings, workshops, and presentations
• Experience working with cross-functional teams in Agile environments
• Strong organizational skills with the ability to manage multiple priorities

Certified Scrum Master (CSM or PSM) or equivalent Agile certification